The Director of Housekeeping is responsible for the strategic leadership, operational performance, and financial management of the Housekeeping and Laundry departments, ensuring the highest standards of cleanliness, guest satisfaction, brand compliance, safety, and associate engagement.
Compensation
$75,000.00 - $80,000.00
Responsibilities
Oversee daily housekeeping and laundry operations
Develop and execute inspection programs and quality assurance processes
Monitor guest satisfaction metrics and implement corrective action plans
Prepare and manage department budgets, forecasting labor and expenses
Recruit, hire, train, coach, and develop supervisors and hourly associates
Coordinates daily activities within the distribution center, supervises staff, manages labor hours and payroll, and handles inventory and order fulfillment operations.
Responsibilities
Coordinates daily activities within the distribution center
Supervises staff and directs work as they execute activities related to order fulfillment, order management, inventory management, stocking, material handling, equipment usage, and related needs
Manages labor hours and payroll in an electronic timekeeping system
Supervises business support staff development including appraising performance, rewarding employees, addressing complaints, and resolving problems
Traces the history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies
Requirements
High school diploma or GED (General Education Diploma) equivalent
Lead daily operations for local and regional big and bulky home delivery networks, maintain fleet, schedule maintenance, track KPIs, resolve customer complaints, coordinate warehouse activities, ensure compliance, manage budget and P&L, and oversee staffing and training.
Responsibilities
Lead daily operations for local and regional big and bulky home delivery networks
Maintain a well‑kept fleet of delivery trucks and schedule preventative maintenance
Reduce damage rates, missed delivery windows, and return product costs
Track key metrics like On‑Time Delivery (OTD), cost‑per‑stop, and revenue per truck
Resolve high‑escalation customer complaints regarding damaged property or late arrivals
Establishes and leads operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse/distribution center inventory current.
Compensation
Competitive pay, with bonus opportunities available for select positions.
Responsibilities
Establish and lead operational procedures for incoming and outgoing shipments
Ensure physical condition of warehouse and equipment are maintained
Submit work orders for repairs and requisitions for replacement
Coordinate warehouse activities with customer service and sales
Coordinates daily activities within the distribution center and supervises staff in a warehouse setting.
Responsibilities
Coordinates daily activities within the distribution center
Supervises staff and directs work as they execute activities related to order fulfillment, order management, inventory management, stocking, material handling, equipment usage, and related needs
Prepares work schedules and reacts quickly and effectively regarding unexpected labor needs
Manages labor hours and payroll in electronic timekeeping system
Interviews and trains prospective and new team members
Requirements
High school diploma or GED (General Education Diploma) equivalent
Leads the strategy, development, and execution of enterprise training programs that strengthen operational performance across warehouse, logistics, and digital supply chain operations.
Responsibilities
Develop and implement enterprise training strategies and learning solutions aligned with organizational goals, operational priorities, workforce needs, and continuous improvement initiatives.
Partner with Operations, Supply Chain, Engineering, Technology, Human Resources, Safety, Recruiting, People Analytics, Workforce Planning, and other business leaders to identify performance and skill gaps and implement learning solutions supporting business objectives.
Analyze workforce planning data, staffing forecasts, labor demand, workforce capacity, productivity trends, operational KPIs, and other performance measures to identify organizational needs and recommend targeted learning and workforce solutions.
Lead the development, implementation, and ongoing maintenance of training programs supporting warehouse operations, distribution center processes, logistics functions, warehouse management systems, labor management systems, and operational technology.
Develop learning solutions supporting WMS/LMS implementations and upgrades, engineered labor standards, workforce productivity, operational performance management, process changes, and user adoption.
Requirements
Bachelor’s degree in Business, Supply Chain, Operations Management, Human Resources, Industrial Engineering, or related field
Ferguson is seeking an experienced and results-oriented Distribution Center Department Manager to lead our Receiving warehouse operations in our Concord, NC Distribution Center.
Compensation
Pay Range: $4,124.70 - $9,075.00
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Responsibilities
Manage daily operations within our receiving department, ensuring productivity, quality, service, and safety objectives are achieved
Direct the efficient flow of inventory, materials, and customer orders throughout the distribution center
Monitor operational performance and implement solutions to improve efficiency, accuracy, and throughput
Ensure compliance with standard operating procedures, inventory controls, and company policies
Support labor planning and staffing strategies to meet changing business demands
Requirements
Bachelor's degree in Business, Supply Chain Management, Logistics, Operations Management, or a related field
The Split Case Group Lead supports daily picking and replenishment operations by coordinating workflow, guiding employees, and helping the department meet productivity, accuracy, and service goals.
Responsibilities
Assign and coordinate split case picking and replenishment tasks