Analyze customer requirements and define strategic approaches for automation using RPA, intelligent automation, and AI‑driven solutions.
Collaborate with stakeholders and technical teams to design and implement complex automation solutions using UiPath, Power Automate Cloud/Desktop, Azure AI Foundry, Agentic AI architectures, Azure Functions, Logic Apps, and Databricks.
Evaluate, optimize, and enhance existing automation solutions across RPA and cloud platforms.
Develop and maintain comprehensive documentation for automated processes, solution architectures, and integration patterns.
Design, document, and build automated workflows using UiPath, Power Automate, and cloud‑native automation components in Azure.
Requirements
Nice to have: Strong proficiency in UiPath or Power Automate Cloud/Desktop
Nice to have: Hands‑on experience with Azure AI Foundry, Agentic AI, Azure Functions, Logic Apps, and Databricks
Nice to have: Experience integrating workflows with ServiceNow Automation Engine
Nice to have: Proficiency in one or more object‑oriented programming languages (C#, Java, Python, C++)
Nice to have: Experience architecting and implementing complex automated solutions blending RPA, AI, and cloud services
Bridge between modern AI technologies and core business applications, embedding AI, machine learning, and intelligent automation into Dynamics 365 ecosystem and Dataverse.
Responsibilities
Design, build, and deploy end-to-end automated workflows using Microsoft Power Automate, Copilot Studio, and Azure AI services natively integrated with Dynamics 365.
Develop and maintain specialized Copilots, AI prompts, and predictive models such as predictive maintenance in Field Service, cash flow forecasting in Finance & Operations, and sentiment analysis in CRM.
Partner with business stakeholders to map complex manual workflows, identify the highest-value automation opportunities, and translate them into technical AI solutions.
Optimize the Dataverse layer to ensure clean, reliable data pipelines feed AI modules and reporting systems, collaborating closely with the Senior Data & Reporting Analyst.
Package all AI, Copilot, and automation solutions as managed solutions, and use Azure DevOps pipelines for automated testing, version control, and deployment across Development, Sandbox, and Production environments.
Requirements
Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline
Nice to have: Microsoft certifications such as Power Platform Developer, Azure AI Engineer
Senior Microsoft Platform Engineer responsible for administration, operation, and continuous improvement of the agency's Microsoft Azure platform, Microsoft 365 services, and on‑premises and cloud‑hosted Windows and Linux servers.
Responsibilities
Manage and maintain Azure environments
Administer Microsoft Entra ID and related identity services
Implement and maintain Azure networking
Administer Microsoft 365 services
Patch on‑premises and cloud‑hosted Windows and Linux servers
Requirements
Bachelor’s degree in computer science, Information Systems, Engineering, or related field, or equivalent practical experience
Nice to have: Azure Administrator Associate (AZ-104)
Nice to have: Identity and Access Administrator Associate (SC-300)
Nice to have: Microsoft 365 Administrator Expert (MS-102)
Design and implement secure, scalable, and maintainable end-to-end solutions using Microsoft Dynamics 365 CRM and Azure, providing technical leadership and mentoring.
Locations (3)
Ottawa, Ontario, Canada
Montreal, Quebec, Canada
Toronto, Ontario, Canada
Compensation
Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.
Responsibilities
Act as a technical expert across Microsoft Dynamics 365 CRM, .NET, and Microsoft Azure
Design and implement end-to-end solutions spanning Dynamics 365 CRM and Azure middleware/backend services
Configure and customize Dynamics 365, including tables/entities, forms, fields, views, workflows, business logic, and plugins
Design and maintain Azure-based middleware integrations
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