Guide customers through the process of integrating and implementing Keeper within their environment, ensuring a seamless transition from onboarding to full utilization.
Responsibilities
Collaborate with customers to understand their specific business needs and objectives for using our services, conducting thorough needs assessments to gather requirements and tailor the implementation plan accordingly
Configure Keeper to meet the unique requirements of each customer, ensuring optimal system performance and usability while customizing features, workflows, and integrations based on customer specifications
Develop and deliver training sessions to educate customers on using Keeper effectively and efficiently
Create comprehensive documentation, user guides, and knowledge resources to support customers in using the software
Offer continuous level 2 related technical support to customers, adeptly troubleshooting issues and efficiently resolving any concerns as they arise while proactively recognizing and rectifying project-related risks and issues, promptly escalating them when required
Requirements
Bachelor's degree in computer science, information technology, or a related field (or equivalent practical experience)
Seeking a practiced and ambitious individual to join the Napa studio as a Project Manager, leading landscape architecture projects from concept through construction administration while mentoring staff.
Locations (3)
Santa Barbara, California, United States
Napa, California, United States
Monterey, California, United States
Compensation
hiring range for this position is between $90,000 and $118,000 annually
Responsibilities
Lead landscape architecture projects from conceptual design through construction administration, including management of sub-consultants and production staff
Assume responsibility (with support) for the production, organization, coordination, and accuracy of all presentations and documents
Exercise discretion and independent judgment in the performance of duties
Lead multiple projects in various stages of development simultaneously and work cooperatively with the principal team to ensure design integrity and graphic consistency
Communicate with and coordinate the efforts of project team members, clients, consultants, contractors, and agency officials
Requirements
Bachelor’s or Master’s Degree in Landscape Architecture or Architecture
Nice to have: Licensed Landscape Architect
Nice to have: California Native and Mediterranean plants knowledge knowledge
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