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1–2 jobs· newest first

Enterprise Network Support Specialist, eero
Amazon · London, United Kingdom
On-site · Full-time · Mid
Field Technician
Andromeda · Lockport, US
$70K–$80KOn-site · Full-time

+10K new in the last hour

Enterprise Network Support Specialist, eero

Amazon · Posted Nov 6, 2026

London, London, United Kingdom
On-site
Full-time · Mid

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AI

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Own complex network cases from first contact to resolution, working directly with enterprise customers across corporate, retail, ISP, and managed-service environments.

Responsibilities

Own enterprise customer cases end-to-end, managing triage, troubleshooting, resolution, and documentation whilst serving as the primary point of contact throughout the customer journey.
Diagnose and resolve complex multi-site eero deployments, applying advanced networking knowledge to environments involving VLANs, routing, switching, 802.1X/RADIUS, captive portals, and WAN architecture.
Configure and troubleshoot network devices, including routers, switches, firewalls, managed switches, and wireless access points in high-density enterprise environments.
Collaborate with specialised teams by escalating to Network Support Engineers (NSE) and engineering teams when cases require additional expertise, whilst retaining overall case ownership and accountability.
Document and share technical solutions from complex cases to build team runbooks, identify trending issues, and communicate insights to product and engineering teams.

Requirements

Bachelor's degree in computer science
engineering
analytics
mathematics
statistics

Skills

Network troubleshooting Technical support CCNA DNS/DHCP/TCP VLANs 802.1X/RADIUS Captive portals WAN architecture Wireless infrastructure (802.11)Routers Switches Firewalls Managed switches Wireless access points Slack AWS CloudWatch Datadog New Relic Splunk

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Field Technician

Andromeda · Posted Nov 5, 2026

Lockport, Illinois, United States
On-site
Full-time
$70K–$80K per year
2+ years

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Field Service Technician – IT / Networking

Compensation

Compensation: 70k to 80k

Responsibilities

Provide onsite technical support for business clients throughout the Chicagoland area.
Install, configure, troubleshoot, and maintain network equipment, including firewalls, switches, wireless access points, and routers.
Troubleshoot network connectivity issues involving LANs, WANs, VLANs, DHCP, DNS, and VPNs.
Assist with network installations, upgrades, equipment replacements, and infrastructure projects.
Install and troubleshoot workstations, printers, servers, and other business IT equipment.

Requirements

Nice to have: Managed Service Provider experience
Nice to have: SonicWall
Nice to have: Ubiquiti
Nice to have: Ruckus
Nice to have: network troubleshooting tools

Skills

IT support networking TCP/IP DNS DHCP

managed switches

wireless access points

Windows desktops

Active Directory

ConnectWise Manage

structured cabling

rack installations

cable testing equipment

Benefits

Blue Cross Blue Shield Health Insurance
Dental Insurance
Vision Insurance
Optional 401(k), company matches up to 2%
Optional life and disability coverage

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