Design and maintain the enterprise architecture for the Modern Workplace domain, including endpoint management, collaboration platforms and identity/access integration
Define and drive the roadmap for Microsoft 365, Intune/Endpoint Manager, Windows 11 (Enterprise/LTSC/IoT LTSC) Apple Business Manager, Manage Engine Endpoint Central, Soti MDM and related client technologies
Define the architecture and rollout strategy for AI-powered workplace tools (e.g. Microsoft Copilot Cowork, Microsoft Copilot for Microsoft 365) including licensing, data governance and security considerations
Define and monitor Digital Employee Experience (DEX) strategy
Ensure outsourced services align with enterprise architecture standards