The Business Senior Systems Analyst I supports core functions of the hospital's business & financial applications to enable cost-effective, high quality, efficient, and safe patient care.
Compensation
Base Pay Scale: Generally starting at $60.99 - $80.78 per hour
Responsibilities
Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
Implement changes using documented procedures that are compliant with department’s policies and procedures
Work with and mentor junior staff members to document workflows
Requirements
Bachelor's Degree in Computer Science, Information Systems or a directly related field of engineering
Nice to have: Certification in relevant applications
Manage, maintain and optimise the organisation's network and systems infrastructure across on-premises, virtualised and cloud environments, ensuring the reliability, availability, security and performance of business-critical systems.
Responsibilities
Patch and maintain systems (Windows, SQL, Citrix, .NET, etc.) to ensure reliability and performance.
Respond to infrastructure incidents and service requests using tools such as FreshDesk.
Plan and execute infrastructure upgrades, hardware refreshes, and customer migrations.
Monitor systems and networks using ManageEngine, Zabbix and Uptrends, including creating custom checks and responding to alerts.
Manage old Hyper‑V environments (320+ VMs), Veeam and SQL offsite backups, and disaster recovery tests.
Lead a full‑stack engineering team building customer‑facing web applications and backend services, driving architecture, cloud migration, AI‑assisted development, and team growth.
Locations (3)
Phoenix, Arizona, United States
Chicago, Illinois, United States
Scottsdale, Arizona, United States
Compensation
The base pay scale for this position in: Phoenix, AZ/ Chicago, IL in USD per year is: $124,000 - $186,000.
Responsibilities
Own technical direction of UI, backend, integrations and data layers
Set front‑end engineering standards with React and TypeScript
Guide design of secure, scalable backend services and APIs
Define integration approaches for enterprise identity and CRM platforms
Document architecture decisions
Regional Operations Center Specialist IV
Charter Communications, Inc. (Spectrum) · Posted Nov 9, 2026
The ROC Specialist IV performs and directs advanced first-line Outside Plant (OSP) Hybrid Fiber Coax (HFC) network surveillance, alarm and intake triage and correlation, collection and collation of key information, ticket/ SRO creation, dispatch, fix agent support, and ticket/SRO resolution in all operational conditions regardless of complexity.
Responsibilities
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Perform all duties and responsibilities of a ROC Specialist III as needed.
Performs surveillance of HFC network using all applicable ROC systems, telemetry, alarms, topology, tools and other sources of information to identify network outages, impairments and other issues, document and prepare tickets and SRO’s, engage the appropriate fix agents and minimize customer impact of any service interruption or network impairment and supports others performing this function.
Performs complex troubleshooting, analysis, triangulation and correlation of HFC network impairments and outage events in accordance with the Regional Operations Center (ROC) Playbook and supports others performing this function.
Review network performance indicators and develop the appropriate response for any valid trends, always considering the overall customer experience when developing a plan of action and supports others performing this function.
Requirements
Two-year degree or certificate with an emphasis in telecommunications or IT
Nice to have: SCTE broadband and network maintenance related courses
Regional Operations Center Specialist IV
Charter Communications, Inc. (Spectrum) · Posted Nov 9, 2026
Senior technical specialist responsible for monitoring, troubleshooting, and resolving HFC network issues, coordinating with field teams, and ensuring compliance with playbooks and change management processes.
Responsibilities
Perform advanced surveillance and triage of HFC network incidents
Create and manage tickets and SROs for outages and impairments
Analyze and correlate telemetry and alarm data to identify root causes
Coordinate with fix agents and field leadership to resolve incidents
Escalate software and hardware issues to vendors
Requirements
Two-year degree or certificate in telecommunications or IT
Provides advanced technical and operational support for customer infrastructure, focusing on enterprise networking, switching, routing, and firewalls, with Linux and server troubleshooting skills.
Responsibilities
Investigate and resolve complex network and infrastructure incidents, restoring services within agreed SLAs
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Regional Operations Center Specialist IVNewCharter Communications, Inc. (Spectrum)
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