- New York, New York, United States
- Hybrid
- Full-time · Mid
- 3–5 years
A highly motivated Implementation Manager to act as the primary point of contact for new clients, guiding them through every phase of the implementation process from discovery to go-live.
Responsibilities
- Lead end-to-end client onboarding, including initial discovery, platform configuration, data migration, testing, and go-live support.
- Develop and manage comprehensive project plans, ensuring milestones and deadlines are met across all phases of the implementation.
- Collaborate with client stakeholders to understand business needs and payroll requirements, tailoring solutions accordingly.
- Maintain consistent, proactive communication with clients throughout the implementation journey.
- Identify risks or blockers early and implement mitigation strategies to ensure successful client delivery.
Requirements
- Bachelor’s degree or equivalent professional experience