Responsible for delivery, setup, troubleshooting, repair, maintenance, and support of desktop and endpoint systems.
Locations (2)
Mission, Washington, United States
Spokane, Washington, United States
Compensation
Hiring Range: $28.77 to $36.98 per hour System Technician I: 1+ years Windows OS Experience, Windows Desktop/Laptop support experience, Printer support experience Hiring Range: $32.70 to $42.18 per hour
Responsibilities
Deploy in-portfolio technology per established procedures
Provide direct customer service with users in deploying and configuring technology
Execute assignments in compliance with department SLA targets
Provide personal support of deployed technologies through various channels
Troubleshoot and determine root cause for defects and breakdowns
Requirements
High School diploma or GED required
Vocational or AA degree in Information Systems, Computer Science, MIS, Mathematics, Engineering or related field preferred
Senior SAP Basis Administrator responsible for day‑to‑day administration, monitoring, maintenance and technical support of SAP landscapes across Windows, Linux and Microsoft Azure environments.
Responsibilities
Perform day‑to‑day SAP Basis administration, system monitoring, health checks, troubleshooting and operational support across SAP landscapes
Administer and support SAP ECC, SAP BW, SAP NetWeaver Java, SAP Process Orchestration, SAP Solution Manager, SAP S/4HANA, and SAP BW/4HANA systems
Perform SAP system start/stop, instance monitoring, work process monitoring, background job administration, spool administration, lock management, update monitoring and RFC/connectivity checks
Manage SAP users, profiles/parameters, operation modes, logon groups, SAP services and technical system configurations
Support SAP transport management (STMS), transport imports, troubleshooting of failed imports and coordination of transport activities
End-User Support Specialist providing comprehensive IT support across a global environment, including incident management, device lifecycle, security support, and VIP support.
Responsibilities
Perform IMAC activities and annual device refresh
Troubleshoot PCs, peripherals, Windows OS, applications, Citrix VDI, printers, VPN, connectivity, and conference room technology
Manage hardware/software Break-Fix incidents and Tier 1/Tier 2 security tickets
Support employee onboarding/offboarding and IT service requests
Support Windows 11, domain migration, Microsoft Endpoint Manager (MEM), Citrix VDI, AV, posture-check, and hardware refresh rollouts
Requirements
Bachelor’s degree in Computer Science, IT, or related field
Nice to have: CompTIA A+
Nice to have: Microsoft Endpoint/Desktop certification
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