In this role you will be helping to improve performance and stability across our trading platforms at Maven, a critical role to ensure our day to day trading activities are optimised and uninterrupted.
Responsibilities
Monitor, tweak, and prevent incidents within trading systems
Resolve incidents when they occur
Act as custodian of future releases
Implement tools to further automate processes and ensure positive impact on trading
Warrant the performance and availability of Trading systems
IT Service Owner responsible for the Business Rule Platform and Business Rule Engine solutions, managing service lifecycle, support, risk, and change management.
Responsibilities
Manage operating model and support levels
Align with providers and infrastructure for IT service lifecycle
Improve service availability, performance, capacity and knowledge management
Respond to risk related matters and manage risk mitigation
Consult stakeholders on sustainability and operation-readiness
Requirements
BSc/MSc in Computer Science, Engineering or related field
Seeking a highly skilled and experienced Senior Site Reliability Engineer (SRE) to ensure the reliability, scalability, and performance of critical systems and applications using software engineering principles applied to operations.
Locations (2)
Sydney, New South Wales, Australia
Melbourne, Victoria, Australia
Responsibilities
Design, implement, and maintain robust and scalable infrastructure using infrastructure-as-code principles.
Develop and implement automated solutions for deployment, monitoring, alerting, and incident response.
Proactively identify and resolve complex system issues, performance bottlenecks, and potential points of failure.
Participate in on-call rotations to provide 24/7 support for critical production systems.
Collaborate with development teams to ensure new features and services are designed for reliability and operational excellence.
Requirements
Bachelor's degree in computer science, Engineering, or a related field, or equivalent practical experience
IT Service Owner – Business Rule Platform 100% (f/m/d)
The IT Service Owner is responsible for the Business Rule Platform and Engine solutions as a driver of operations and change management, acting as the first point of contact for support, maintenance, and service lifecycle questions.
Responsibilities
Manage the operating model to ensure support levels and effort sharing of operational tasks
Ensure the provisioning of 3rd level support
Align with providers and infrastructure in respect to lifecycle for IT Service (planning & execution)
Continuously improve service availability, performance, capacity & knowledge management
Respond to risk related matters such as audits, access rights controls, and annual risk assessments
A hands-on DevOps and operations role focused on platform health, infrastructure monitoring, incident response, and routine operations while leveraging AI to enhance detection and diagnostics.
Responsibilities
Be a primary responder for alerts, incidents, and client tickets.
Monitor platform health using dashboards, alerts, and log queries; investigate and resolve incidents end-to-end.
Apply and improve documented runbooks for known incidents (service restarts, queue management, stuck jobs, certificate checks).
Contribute to improving and hardening the infrastructure: strengthen monitoring and alerting, automate manual tasks, and raise reliability and security over time.
Leverage AI to monitor, investigate, and enhance the platform — use and help improve our in-house Claude-powered assistant, and build better detection and diagnostics.
Requirements
Nice to have: Prior NOC or production-support experience
Nice to have: Technical support experience handling enterprise SaaS clients
Nice to have: Comfort working alongside AI tooling (prompting, validating)
Technical lead driving the public-facing MyCRM experience for customers and financial professionals, architecting, building, and delivering next-generation customer experience.
Responsibilities
Architect, build and deliver the next-generation customer experience
Pivotal in the design, problem-solving and steering of technical decisions
Lead peer engineers to plan, implement, test and deliver high-quality solutions
Seek out innovative new ways to deliver value
Maintain high level of satisfaction, stability, and trust with users by driving throughput on the CI/CD pipeline
Design and implement scalable, maintainable features and fixes for the CRM platform, build and support solutions using AWS services, and participate in on‑call rotations.
Compensation
Negotiable (Based on experience and skills)
Responsibilities
Design and implement scalable, maintainable features and fixes for the CRM platform
Write modular, testable code and give thoughtful code reviews
Build and support solutions using AWS services such as Lambda, S3, EC2 and DynamoDB
Work across service boundaries and understand how systems depend on each other
Use TeamCity, Octopus and monitoring tools such as Datadog, Raygun, Papertrail and CloudWatch to ship safely
Requirements
Nice to have: TeamCity
Nice to have: Octopus
Nice to have: PagerDuty
Nice to have: Datadog
Nice to have: Migrating legacy .NET Framework code to modern .NET
The Sr. SRE Engineer will own cloud infrastructure, build an infrastructure-as-code environment, and monitor overall systems and infrastructure health to help the company continue advancing innovation.
Responsibilities
Maintain public cloud infrastructure by using at least one of the Cloud technology Azure or AWS.
Build and Maintain cloud infrastructure automation (IaC) by using Terraform, ARM Templates or similar.
Build and Maintain IT automation using tools like Ansible, Chef or managing complex container-based applications like Helm for Kubernetes.
Build, delivery and deployment using modern technologies like Git, Git Action, Jenkins, Octopus, Ansible, Docker, Kubernetes or similar.
Build and maintain observability and monitoring across different IT platforms by using Grafana, Prometheus, Elastic, DataDog or similar.
Requirements
Bachelor's degree in computer science, Engineering or related fields
Nice to have: Public Cloud (Azure or AWS) Certifications
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