A senior individual contributor role responsible for owning and executing onsite hardware inventory, warehouse, and stockroom operations, maintaining accurate physical inventory throughout the hardware lifecycle.
Compensation
The pay range for this role is $109,000 to $180,000.
Responsibilities
Own daily inventory operations across assigned data center stockrooms, warehouses, and secure storage areas.
Perform and coordinate receiving, shipment verification, asset tagging, scanning, put-away, picking, staging, packing, and shipping.
Maintain organized storage locations, bin assignments, labeling, and space utilization to support safe, efficient material handling.
Manage inventory of servers, storage and networking equipment, components, spare parts, and data-bearing devices.
Verify incoming equipment against purchase orders, advance shipping notices, and shipping documentation.
Requirements
Bachelor’s degree in supply chain, operations, engineering, business or a related field or equivalent practical experience
Nice to have: 5+ years of relevant experience in a data center or technology environment
Lead and manage multiple contracted services for a client, overseeing operations, budgeting, vendor relationships, compliance, and event execution.
Compensation
The Salaried rate for this position is $120,000.00 to $135,000.00.
Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands‑on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Oversees catering event planning and execution, including menu development, food presentation, and service standards for client events and functions.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
Requirements
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
Support the delivery of cross-functional operational remediation programs across IREN's AI infrastructure and hyperscale data centre portfolio
Compensation
The expected base salary for this role starts at $110,000 CAD
Responsibilities
Drive infrastructure remediation programs – support Canadian remediation and operational improvement initiatives across IREN's existing AI infrastructure portfolio
Coordinate cross-functional delivery – execute across Engineering, Operations, Networking, Facilities, Procurement, Security, and OEM vendors including Dell, NVIDIA, Lenovo, and Supermicro
Own program scheduling and controls – develop and maintain integrated program schedules, milestone planning, dependency management, critical path analysis, and long-lead procurement coordination
Strengthen program governance – contribute to Stage Gate Reviews, RACI Matrices, Risk Registers, Executive Dashboards, and Infrastructure Delivery Playbooks
Support next-gen AI infrastructure – drive remediation initiatives across GPU cloud, HPC, AI compute platforms, network infrastructure, fibre connectivity, and power & cooling systems
Requirements
Bachelor's degree in Engineering, Computer Science, Information Technology, Construction Management, or a related discipline – or equivalent experience
A leadership role focused on building and managing customer success and technical support operations across North America, transitioning from reactive support to proactive success models.
Locations (2)
Huntsville, Alabama, United States
United States
Compensation
Huntsville, Alabama preferred; remote candidates will be considered based on experience and qualifications.
Responsibilities
Lead and manage day-to-day Customer Success and Technical Support operations across North America
Provide direction, coaching, and oversight to team members
Establish the North American customer success and support operating model
Define and monitor key performance indicators (KPIs)
Drive the transition from reactive issue resolution to a proactive, relationship-driven customer success model
Senior management position leading day-to-day operations of a Contract Logistics site, ensuring safe, efficient, and high-quality service delivery while supporting business growth and customer success.
Responsibilities
Lead site operations to deliver safe, efficient, and customer-focused logistics services.
Build trusted relationships with customers, acting as a key contact for operational matters, escalations, and future planning discussions.
Drive continuous improvement initiatives that enhance operational performance, service quality, productivity, and customer satisfaction.
Partner with finance and operational teams to manage budgets, monitor performance, and identify opportunities for efficiency and sustainable growth.
Support workforce planning, employee engagement, talent development, and succession planning initiatives.
Lead strategic leadership and operational oversight for AMS
Develop and execute customer experience and operational strategies
Build and develop the AMS organization and its workforce
Drive sales, outreach, and business development initiatives
Manage customer service operations and commercial account management
Requirements
Bachelor's degree in Business Administration, Management, Communications, Marketing, Public Administration, Organizational Leadership, or related field
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