CDW is looking for a Sales Support professional to support the end-to-end sales and order lifecycle for customers transacting through CDW India. Working closely with international sales teams, customers, distributors, vendors and logistics partners.
Responsibilities
Support international and local sales teams with customer requirements across India
Prepare quotations and obtain pricing, availability and lead times from distributors and vendors
Validate products, pricing, margins and commercial terms before quotes are issued
Manage quote validity and pricing refreshes where required
Review customer purchase orders against approved quotations and commercial agreements
Leading a geographically distributed customer facing order management team across the HU-SEE region, focusing on End-to-Cash processes, stakeholder management, and delivering excellent customer experiences.
Locations (4)
Budapest, Budapest, Hungary
Poland
Greece
Czech Republic
Responsibilities
Supervise and manage customer facing and order management team
Define priorities and targets for the team
Work closely with Sales, Marketing, and Finance stakeholders
Manage End-to-Cash processes
Review KPIs and identify improvement areas to define action plans
Develops and implements Order Management strategies for the country/region, identifying gaps and driving continuous improvement initiatives while managing a team.
Locations (2)
Austin, Texas, United States
Santa Clara, California, United States
Compensation
$104,000.00 - $143,000.00
Responsibilities
Develops and implements Order Management strategies for their country/region
Identify gaps and need for improvement to processes and systems
Drive Continuous Improvement initiatives
Assess training needs and highlight to management for support
Ensure appropriate level of staffing to meet volume demands of a customer or a region
A key role focused on customer engagement, forecast management, and order fulfillment within the Supply Chain Team, acting as the primary customer advocate to drive satisfaction and on-time delivery performance.
Responsibilities
Serve as the primary point of contact for assigned bottlers, ensuring excellent customer service and issue resolution.
Collaborate with customers, bottlers, and Operating Unit (OU) teams to manage demand forecasts, orders, and inventory.
Lead customer engagement activities, including performance reviews, service level management, and continuous improvement initiatives.
Support monthly S&OP processes and drive forecast accuracy through data analysis and collaborative planning.
Monitor inventory and implement actions to mitigate excess stock, obsolescence, and supply risks.
The Customer Service Representative plays a key role in ensuring smooth and accurate execution of transactional Customer Care activities, including order processing, returns, invoicing and issue resolution.
Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
Responsibilities
Receive, review and process customer orders and requests accurately and efficiently through SAP and applicable electronic channels.
Validate order information and customer-specific requirements to ensure appropriate and accurate order processing.
Handle transactional activities related to returns, invoicing and other order-related requests in line with established processes.
Process order changes and corrections based on customer, Sales or operational requirements.
Manage urgent and non-standard order requirements, coordinating with relevant teams to support timely resolution.
Coordinate customer service activities for UPM Adhesive Materials, managing orders, customer data, and technical support while balancing remote and on-site work.
Responsibilities
Manage customer relationships and orders
Maintain customer data and master files
Handle enquiries on pricing, products and supply chain
Provide technical advice and product recommendations
Support sales with information retrieval and pricing
Responsible for day‑to‑day order management, resolving complex cases, collaborating with subsidiaries, and contributing to continuous improvement of Customer Service processes.
Responsibilities
Validate incoming Sales Orders in Esker
Create and process Sales Orders in SAP
Manage order changes and modifications in SAP
Monitor and follow up on backorders, incomplete orders and blocked orders
Investigate order‑related issues and propose appropriate solutions
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