Provide onsite administrative and technical support during a one‑week project, managing office operations and assisting internal employees with password reset and basic system access issues.
Compensation
The pay range for this position is $20.00 - $20.00/hr.
Responsibilities
Serve as the primary onsite office contact during the project week.
Assist internal users with password reset requests and account access issues.
Perform entry‑level technical troubleshooting and problem‑solving.
Complete administrative and clerical tasks as assigned.
Maintain accurate documentation of requests and completed work.
Provide technical support for workstations on Microsoft operating systems and Microsoft Office applications, including end‑user support, peripheral setup, and desktop software installation.
Compensation
The pay range for this position is $18.00 - $23.00/hr.
Responsibilities
Provide end‑user support on desktop systems and peripherals
Troubleshoot issues and service support requests from the Service Desk
Set up peripherals and install desktop software
Use remote desktop tools to build, monitor, and support desktop systems
Document processes and service desk ticket resolutions
Requirements
Associate's Degree in Computer Science, Business Information Systems, Information Technology, or related field
Bachelor's preferred or at least pursuing a Bachelors Degree
Provide Tier 1 Help Desk support to internal employees through phone, chat, email, and ticketing systems.
Compensation
The pay range for this position is $24.00 - $27.00/hr.
Responsibilities
Provide Tier 1 Help Desk support to internal employees through phone, chat, email, and ticketing systems.
Troubleshoot technical issues related to Windows desktops and laptops, Mac devices, iPhones, iPads, software applications, hardware, VPN connectivity, audio, and microphones.
Perform password resets and basic account support.
Assist users with Duo MFA enrollment, authentication, and troubleshooting.
Install and troubleshoot software on Windows and Mac devices.
Provide first‑line technical support for employees, troubleshoot hardware/software issues, configure workstations, manage user accounts, and maintain IT inventory.
Responsibilities
Serve as first point of contact for employee IT support requests via phone, email, in person, or ticketing system
Troubleshoot hardware, software, and connectivity issues for desktops, laptops, and peripherals
Set up and configure new employee workstations, including OS, software, and peripherals
Assist with user account provisioning, password resets, and access/permissions requests
Image, deploy, and maintain computer equipment for new hires
Estimated starting salary is $46,251-$55,000/Annually.
Responsibilities
Provide exceptional service to customers that contact the bank by telephone, e-mail, and chat by providing personal assistance on their accounts, bank products, and services.
Promote the use of Digital Banking products by instructing customers on how to use the service and features that best meet their needs.
Ensure that customers have access to their account(s) by processing Online Banking registrations, Bill Pay registrations, and Secure form requests.
Assist customers that have difficulty accessing Digital Banking Services by analyzing the customers issue and providing a solution while also performing required security procedures to authenticate customer identity.
Provide support to customers and bank staff regarding electronic products and services; including but not limited to, online banking, mobile banking, Zelle, remote deposit capture, bill pay and e-statements.
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