Responsible for delivering remote and on-site training for clinical systems including NextGen, NexTech, EMA, and Phreesia, supporting onboarding for new clinic patient service representatives, clinical assistants, clinicians, and other designated staff across a national footprint.
Compensation
The anticipated pay range for this position is $60,000-$70,000/Yr, with pay determined based on relevant experience, qualifications, work location, and internal equity.
Responsibilities
Provides effective remote and on-site Nextgen, NexTech, EMA, Phreesia and MIPS training for new patient service representatives, clinical assistants, aestheticians, nurse injectors, triage staff, clinic leaders, clinicians and other staff as assigned
Assists with on-site change management for Mergers and Acquisitions through systems conversions
Troubleshoots and documents concerns and provides detailed summary to project leader
Serves as an on-site and remote resource to help troubleshoot and communicate intradepartmental needs including but not limited to: IT, Billing, Credentialing, Integrations, Pathology, Partner Vendors
Actively participates in development and continuous improvement of the training program, including recommending revisions and improvements to existing training materials, methods, and training guides
Front Office Receptionist responsible for performing medical receptionist functions, providing outstanding customer service, and rendering patient care.
Compensation
Salary Range:16.00 To 19.00 (USD) Hourly
Responsibilities
Greeting patients
Patient registration
Chart Prep
Billing
Financial collection and reconciliation
Requirements
High school diploma/GED or equivalent working knowledge
Nice to have: Medical front office experience
Nice to have: Insurance billing experience
Nice to have: Medical or other office software system experience
The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.
Compensation
Pay Range: $20.00 - $22.00 per hour.
Responsibilities
Create a positive and professional first impression of the practice and to show the patients a “we care” attitude.
Schedule appointments and assist with scheduling any additional testing directed by the physician.
Ensure all required patient paperwork is compiled for that day’s appointments.
Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
The Medical Oncology Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.
Compensation
Pay Range: $20.00 - $22.00 per hour.
Responsibilities
Create a positive and professional first impression of the practice
Schedule appointments and assist with scheduling any additional testing directed by the physician
Ensure all required patient paperwork is compiled for that day’s appointments
Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management
Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR
Provides a positive patient experience to patients and families while registering patients, gathering demographic and insurance information, verifying coverage, and collecting copays.
Responsibilities
Registering patients and gathering demographic and insurance information
Identifying uninsured patients for Medical Assistance/Charity Care evaluation
Retrieving orders, confirming medical necessity, and answering phones for outpatient visits
Gathering worker’s comp or auto insurance information from accident patients
Collecting patient out-of-pocket liability/copays
Requirements
High School Diploma or GED
Associate’s degree in healthcare or business administration
Nice to have: Prior registration experience in Emergency Dept
Nice to have: Jefferson Seamless Access Representatives experience
The Patient Access Center Representative will be part of a newly formed US EYE Patient Access (Call Center) Team and function as the first point-of-contact for the overall patient experience. This representative will be responsible for assessing patient needs, scheduling patient appointments, and assisting with any inquiries from the general public via phone.
Responsibilities
Answers and triages incoming calls in a high-volume setting in a courteous and highly professional manner
Responds to incoming appointment requests via email, Phreesia and other alternate paths into the practice
Works in tandem with our contact center team to manage the phone queue and respond to patients efficiently
Accurately schedules appointments according to our practice templates and protocols
Assists referring physicians with scheduling patients
Bilingual Practice ManagerNewEPIC Health System LLC · Chicago, US
Clinic Training SpecialistNewForefront Dermatology · US
Primary Care SchedulerCompass Health Network
Patient Access Center RepresentativeUS Eye · University Park, US
Medical Patient Registration SpecialistColumbus Oncology & Hematology · Dublin, US