Provide customer service and support for Tazewell County Farm Bureau members, handling inquiries, processing payments, insurance claims, and maintaining records.
Compensation
$36,000 – $56,000 a year
Responsibilities
Answer customer questions by phone, email and in person
Process payments, submit claim reports and prepare certificates of insurance and binders
Prepare correspondence and process Tier 1 changes to insurance policies
Quote home and auto insurance and process new business
Promote cross-selling and set appointments for agents
Responsible for executing maintenance requests by diagnosing problems and making repairs in order to maintain the physical condition and appearance of the community according to operating and safety standards.
Compensation
Compensation: $22-24/hr
Responsibilities
Diagnose and repair problems in HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features, and waste management systems
Complete assigned service requests and repairs consistent with company operating and equipment/supply standards
Perform turn‑key work to ensure vacant apartment homes are rent‑ready
Maintain customer service standards and resolve resident requests
Apply ESL Policies and Procedures and promote safe work practices among on‑site staff
The wage range for this position is $22.00/hr - $26.40/hr, dependent on prior work history and experience
Responsibilities
Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.) and waste management systems.
Complete assigned service requests and repairs consistent with company operating and equipment/supply standards and in a safe and timely manner.
Perform turn-key work as required to ensure vacant apartment homes are rent-ready in a timely manner.
Maintain customer service standards. Respond to resident requests and work with residents to minimize/resolve problems and complaints. Follow-through to ensure issue is resolved.
Apply all applicable Atria Policies and Procedures such as, but not limited to, company operating and safety standards. Promote safe work practices among on-site staff.
Requirements
High School diploma or equivalent (GED)
Nice to have: High School diploma or equivalent (GED)
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