A hybrid technical and customer-facing role that connects our AI platform to the real workflows of the world’s largest logistics companies. This is a founding role with the opportunity to build the playbook and eventually scale the Sales Engineering org.
Locations (4)
San Francisco, California, United States
New York City, New York, United States
London, England, United Kingdom
United States
Compensation
The estimated salary range for this role is $200,000 - $250,000 OTE depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth.
Responsibilities
Own technical validation and custom demos, translate real customer workflows into high-impact, tailored experiences
Work directly with Sales, Product, and Engineering
Drive proofs of concept that show customers what’s possible when AI meets logistics
Founding member of the Sales Engineering team — help shape process, tooling, and best practices
Combines hands-on integration and workflow design with storytelling and customer credibility
Lead and manage a QA team, define quality strategy, and partner with Product, Engineering, and DevOps to ensure reliable, secure, and scalable software releases.
Compensation
Eligibility for Individual and Company bonus programs
Responsibilities
Lead, mentor, and develop a high-performing team of QA engineers and analysts.
Own the QA strategy and roadmap across all OTR platforms — manual, automated, regression, integration, and API testing.
Develop and oversee test plans, test cases, automation, regression, API, performance, and security testing efforts.
Partner with Product, Engineering, and DevOps to embed quality throughout the software development lifecycle and support continuous delivery initiatives.
Define and track quality metrics, analyze trends, and drive improvements in product quality and release readiness.
Participar en la definición y refinamiento de historias de usuario y criterios de aceptación para pruebas funcionales (manuales y automatizadas) y no funcionales, como seguridad y rendimiento.
Responsibilities
Participar en la definición y refinamiento de historias de usuario y criterios de aceptación para pruebas funcionales (manuales y automatizadas) y no funcionales, como seguridad y rendimiento.
Estimar, priorizar y planificar las actividades de prueba, incluyendo estrategia, accesos, generación de datos, automatización, ejecución y gestión de defectos.
Diseñar estrategias de pruebas de acuerdo con los lineamientos establecidos por el banco.
Determinar qué pruebas deben ejecutarse de manera manual o automatizada.
Diseñar casos de prueba aplicando técnicas de diseño y redactarlos utilizando sintaxis Gherkin.
Participar en la definición y refinamiento de historias de usuario y criterios de aceptación para pruebas funcionales (manuales y automatizadas) y no funcionales, como seguridad y rendimiento.
Estimar, priorizar y planificar las actividades de prueba, incluyendo estrategia, accesos, generación de datos, automatización, ejecución y gestión de defectos.
Diseñar estrategias de pruebas de acuerdo con los lineamientos establecidos por el banco.
Determinar qué pruebas deben ejecutarse de manera manual o automatizada.
Diseñar casos de prueba aplicando técnicas de diseño y redactarlos utilizando sintaxis Gherkin.
Participar en la definición y refinamiento de historias de usuario y criterios de aceptación para pruebas funcionales y no funcionales
Estimar, priorizar y planificar las actividades de prueba, incluyendo estrategia, accesos, generación de datos, automatización, ejecución y gestión de defectos
Diseñar estrategias de pruebas de acuerdo con los lineamientos establecidos por el banco
Determinar qué pruebas deben ejecutarse de manera manual o automatizada
Diseñar casos de prueba aplicando técnicas de diseño y redactarlos utilizando sintaxis Gherkin
Provide tier 1 and tier 2 technical support to clients via Zendesk, troubleshoot complex technical issues, maintain documentation, collaborate with internal teams, and run QA on Support AI Chatbot.
Compensation
The salary range for this role is $75,000 - $95,000.
Responsibilities
Provide tier 1 and tier 2 technical support to clients via Zendesk
Investigate, troubleshoot, and fix complex technical issues and escalates to appropriate internal teams
Maintain clear documentation and communication with clients throughout the support lifecycle
Collaborate with other teams in Product Solutions to relay user feedback, identify recurring issues, run audits and contribute to product improvements
Maintain and update internal knowledge base articles, FAQs, and user guides
Seeking a highly skilled Automation Software Tester / Quality Assurance Engineer to support Clinical Trials Research Management applications in an Agile DevOps environment.
Responsibilities
Support the design, development, and testing of software products with a focus on quality engineering and automated testing.
Design, develop, execute, and maintain manual and automated test cases, test scripts, and test suites for web and web service/API applications.
Maintain and optimize scalable automation frameworks using Selenium, Java, TestNG, Cucumber, and REST Assured.
Execute automated testing for web services and APIs (REST, and SOAP).
Configure and maintain automated test environments.
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