Senior Solutions Architect to provide client-side architecture leadership for a large-scale customer transformation program involving SAP Service Cloud, NICE CXone, and legacy systems.
Locations (2)
Merrillville, Indiana, United States
Columbus, Ohio, United States
Responsibilities
Own and maintain the solution architecture across SAP Service Cloud, NICE CXone, legacy CIS, and related systems
Define and govern the end-to-end integration architecture across CRM, CCaaS, customer information systems, and middleware
Establish and chair Architecture Review Boards and Design Authority forums
Ensure solution designs align with enterprise architecture standards and utility-sector requirements
Enforce architecture governance by ensuring delivery teams do not deviate from approved designs
Provide L1/L2 operational support for SAP integrations, managing incidents, monitoring interfaces, coordinating with teams, and maintaining documentation.
Compensation
The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
Responsibilities
Provide L1/L2 production support within an enterprise SAP AMS environment
Manage assigned incidents, service requests, problems and operational tasks through resolution or structured escalation
Work with ITSM tools such as ServiceNow for ticket updates, assignment, tracking and closure
Provide clear, concise, complete and timely communication to business users and technical stakeholders
Participate in shift handovers, operational reviews, CAB activities and major-incident calls, as applicable
Requirements
Nice to have: knowledge of Apigee
Nice to have: knowledge of EDI/B2B or comparable integration technologies
Expert-level leadership across SAP Business Technology Platform (BTP) services and related SAP applications, translating customer business objectives into scalable, resilient, and secure SAP landscapes.
Locations (2)
East U.S., United States
Central U.S., United States
Responsibilities
Lead technology initiatives from concept through delivery for SAP Public Sector and NS2 customers
Align customer objectives with SAP best practices, operational excellence, and federal security, privacy, compliance, and data-governance requirements
Architect end-to-end solutions across SAP cloud applications, SAP BTP Integration Suite, Data and Analytics, AI Core, SAP Business AI, and third-party platforms
Define integration and Clean Core strategies
Create reference architectures, design standards, roadmaps, and reusable components
Requirements
Nice to have: SAP BTP Certification
SAP PI/PO & SAP Integration Suite (CPI) Application Support Consultant
Support, maintain, and enhance enterprise integration solutions across SAP and non‑SAP landscapes, ensuring seamless system connectivity and resolving production incidents.
Responsibilities
Develop, support, and maintain interfaces using SAP PI/PO and SAP BTP Integration Suite (CPI).
Monitor integration landscapes and ensure availability of business‑critical interfaces.
Analyze and resolve production incidents, interface failures, and data inconsistencies.
Perform root cause analysis and provide timely resolution of support tickets through ServiceNow.
Support SAP ECC integrations using IDoc, RFC, Proxy, SOAP, REST, OData, File, and SFTP technologies.
Requirements
Nice to have: SAP BTP services
Nice to have: SAP S/4HANA integration
Nice to have: cloud-based integration architecture
Lead the SAP Sales & Distribution / Order-to-Cash scope of complex S/4HANA transformations, advising senior stakeholders, managing delivery, and driving client relationships.
Compensation
Gross salary between €5050,- and €8850,-, a bonus and fixed expense allowance of €62,- net and a working from home allowance.
Responsibilities
Lead the SAP Sales & Distribution / Order-to-Cash scope of complex S/4HANA transformations
Advise senior business and IT stakeholders on transformation priorities
Facilitate fit-to-standard workshops and resolve cross-functional design dependencies
Own functional design across quotations and contracts, sales orders, pricing, availability checks, delivery, billing, returns and credit management
Lead delivery from discovery and business case through design, configuration, testing, deployment and hypercare
Requirements
Bachelor's degree
Master's degree
Nice to have: SAP S/4HANA Sales certification
Nice to have: Public or Private Edition implementation experience