Design, deploy and maintain enterprise voice and unified communications platforms, manage SIP trunks, support cloud telephony, troubleshoot voice environments, and ensure service availability and performance.
In addition to a competitive salary
- Design, deploy and maintain enterprise voice and unified communications platforms.
- Manage SIP trunks, Session Border Controllers, call routing and dial plans.
- Support cloud telephony platforms, including contact centre solutions.
- Maintain voice platform availability, resilience and performance.
- Investigate and resolve voice-related incidents and service requests.
- Nice to have: Microsoft Teams phone
- Nice to have: direct routing
- Nice to have: Operator Connect
- Nice to have: call recording
- Nice to have: reporting solutions
