We are seeking an experienced Adabas Natural Analyst Programmer to support the development, enhancement and modernization of enterprise payroll and HR systems within a large and complex ICT environment.
Responsibilities
Develop and maintain applications using Adabas Natural on IBM Mainframe platforms.
Analyse business requirements and prepare technical designs.
Support payroll, HR and enterprise business systems.
Develop APIs, web services and integration solutions.
Perform testing, defect resolution and production support.
Requirements
Nice to have: Payroll, HR or Finance system experience
Nice to have: Government or large enterprise environments
Nice to have: Relevant ICT qualifications or certifications
Functional and technical bridge between business stakeholders and the ServiceNow platform, responsible for designing, configuring, enhancing, and supporting solutions across Customer Service Management, Manufacturing Commercial Operations, and Sales and Order Management.
Responsibilities
Translate customer service, asset management, contracts management, and entitlement-related requirements into scalable ServiceNow workflows, custom applications, and integrations
Partner with Sales, Field Service, Customer Care, Manufacturing, and other IT teams to improve customer experience, order accuracy, and service efficiency
Act as a subject-matter expert and escalation point for production support
Design and support integrations between ServiceNow and other systems
Configure and enhance CSM, MCO, and SOM modules
Requirements
Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field
Nice to have: ServiceNow Certified Implementation Specialist – Sales and Order Management (SOM)
Nice to have: ServiceNow Certified Application Developer (CAD)
Nice to have: ServiceNow Certified Implementation Specialist – Customer Service Management (CSM)
Nice to have: ServiceNow Certified System Administrator (CSA)
Functional and technical bridge between business stakeholders and the ServiceNow platform, designing, configuring, enhancing, and supporting solutions across CSM, MCO, and SOM.
Responsibilities
Translate customer service, asset management, contracts management, and entitlement-related requirements into scalable ServiceNow workflows, custom applications, and integrations
Partner with Sales, Field Service, Customer Care, Manufacturing, and other IT teams to improve customer experience, order accuracy, and service efficiency
Design and support integrations between ServiceNow and other systems, including Salesforce, on-premise applications, and databases
Configure and enhance CSM, MCO, and SOM modules
Build custom scoped applications using Flow Designer, Workflow Studio, Business Rules, Script Includes, UI Policies, Client Scripts, UI Builder / Workspaces, and Service Portal
Requirements
Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field
Nice to have: ServiceNow Certified Implementation Specialist – Sales and Order Management (SOM)
Nice to have: ServiceNow Certified Application Developer (CAD)
Nice to have: ServiceNow Certified Technical Architect
Support, maintain, and enhance enterprise ServiceNow environments for the Northern Territory Government.
Responsibilities
Design, develop, configure, and maintain ServiceNow applications and modules
Develop workflows, Service Catalogue items, and self-service capabilities
Maintain platform alignment with ServiceNow best practices
Develop custom applications and reusable platform components
Develop and maintain Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Flow Designer workflows, Service Portal and Employee Centre components
Requirements
Relevant tertiary qualifications
Nice to have: ServiceNow Automated Test Framework (ATF)
ServiceNow Sr Developer (5-7 Years) Must Have Experience: • Experienced in implementation of ITSM solution using industry best practices. • Experienced in development of Service Catalogs. • Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound • Good experience of Service Portal and widget creation • Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation • Knowledge of Flow Designer, Integration Hub • Knowledge of Authentication via Auth 2.0, certificates and Mid Server • Implemented ServiceNow project in Domain separated instance. • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. • Good knowledge of MID Server installation and management • Experience of custom applications development • Experience of LDAP/Active Directory/SSO implementation • Experience of Orchestration use case implementation