Referso Jobs

SOCIAL KOL-KOC ADVOCACY & COMMERCE

LUXASIA · Posted Nov 9, 2026

Open

Ho Chi Minh City, Ho Chi Minh, Vietnam
Senior
5+ years

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SOCIAL KOL-KOC ADVOCACY & COMMERCE

LUXASIA · Posted Nov 9, 2026

Open

Ho Chi Minh City, Ho Chi Minh, Vietnam
Senior
5+ years

Apply with Referso

Claims and CS Executive

Igloo · Posted Nov 6, 2026

Open

Hanoi, Hanoi, Vietnam
Contract

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Lead and supervise a team of customer service agents to ensure service quality and KPI achievement, manage daily contact center operations, handle escalated claims and technical issues, support end-to-end claims processing across partner platforms, train and develop team members, and collaborate with cross-functional teams to improve customer experience.

Compensation

Mức lương cạnh tranh theo năng lực.

Responsibilities

Lead and supervise a team of customer service agents
Manage daily contact center operations
Handle escalated cases related to insurance policies, claims, and technical issues
Support end-to-end claims handling and compensation processes across partner platforms
Review claim documentation and coordinate with internal and external partners

Requirements

Bachelor's in Insurance or related field
Nice to have: Prior experience in a similar role at an InsurTech company

Skills

Customer Service Claims Handling Insurtech Communication Problem Solving

Marketplace & Livestream Intern (3 Month Full Time Internship)

Ksisters · Posted Nov 5, 2026

Open

Bukit Batok, South West, Singapore
Internship · Intern

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Hands‑on introduction to e‑commerce, managing Shopee and TikTok Shop stores and hosting livestreams for K‑beauty brands.

Responsibilities

Set up and update product listings, including titles, images, descriptions, pricing, and vouchers
Help plan and run campaigns for mega sale days and platform promotions
Track daily sales, traffic, and ad performance, and help find out what’s working
Monitor stock levels and work with the operations team so orders go out smoothly
Host or co‑host TikTok and Shopee livestreams, presenting products and engaging viewers in real time

Requirements

Nice to have: Shopee Seller Centre
Nice to have: TikTok Shop Seller Center

Skills

e‑commerce social commerce beauty livestreaming TikTok Shopee Excel

Sales Associate - Customer Service

Dermorepubliq Corporation · Posted Nov 7, 2026

Open

Quezon City, National Capital Region, Philippines
Hybrid

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Sales Associate specializing in Marketplace Chat Support, delivering customer-focused chat assistance across major online marketplaces.

Responsibilities

Respond promptly and professionally to customer inquiries across marketplace chat platforms
Provide accurate product information, troubleshoot issues, and guide customers toward informed purchasing decisions
Maintain brand voice and ensure every interaction reflects a high standard of service and professionalism
Utilize consultative communication techniques to improve sales conversions and reduce order hesitation
Identify upsell or cross-sell opportunities based on customer needs and product knowledge

Requirements

High school diploma or equivalent
Bachelor’s degree in Business, Communications, Marketing, or related field
Nice to have: Experience in customer service, sales support, or e-commerce operations
Nice to have: Direct experience with marketplace platforms (TikTok, Shopee, Lazada, Shopify)

Skills

Proficiency with customer service platforms and marketplace seller dashboards Strong typing speed and accuracy for efficient real-time chat responses

Southeast Asia E-commerce Director (DTC Site)

Reolink · Posted Nov 2, 2026

Open

Kuala Lumpur, Malaysia
Manager
5+ years

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Lead e-commerce strategy and operations for Southeast Asia, driving sales, analytics, localisation and cross‑border growth.

Responsibilities

Own annual, quarterly, monthly and weekly sales plans and action plans
Analyse sales performance to diagnose gaps and drive target achievement and growth
Use GA4/FineBI to analyse traffic, conversion rates, pages and user paths
Apply user‑behaviour tools for deeper insight
Turn anomalies and growth opportunities into actionable solutions

Requirements

Bachelor’s degree in any field

Skills

e-commerce platform Amazon Shopee Lazada Shopify cross‑border e-commerce analytics GA4 FineBI

Southeast Asia E-commerce Director

Reolink · Posted Nov 2, 2026

Open

Malaysia
Manager
5+ years

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Lead and manage e-commerce operations across multiple platforms for Southeast Asia, Australia, Europe, and US markets.

Responsibilities

Manage and maintain the company’s e-commerce storefronts across multiple platforms, ensuring smooth daily operations and optimal store performance, with a focus on the Australia and Europe & US markets.
Upload product listings across platforms, including writing and optimizing high-quality titles, descriptions, and item specifics, aligned with target market preferences.
Conduct keyword research and listing optimization to improve product visibility, search ranking, and conversion rates across different platform algorithms.
Plan and execute promotional strategies (e.g., discounts, campaigns, ads, sponsored listings) tailored to target markets to drive traffic and sales growth.
Monitor and process customer orders while coordinating fulfillment to meet platform-specific performance standards.

Requirements

Bachelor’s degree in any field

Skills

e-commerce platform management Amazon Shopee Lazada

ASEA E-Commerce Head

Opella · Posted Nov 4, 2026

Open

Indonesia +2 more

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Lead Opella’s e-commerce strategy and business across Southeast Asia, driving growth, profitability, and digital commerce capabilities.

Locations (3)

Indonesia
Philippines
Singapore

Responsibilities

Define and lead the ASEA e-commerce strategy, translating regional priorities into differentiated market plans
Own the e-commerce growth agenda across key ASEA markets
Identify new growth opportunities across marketplaces, e-retail, quick commerce, social commerce and D2C
Build clear Scale / Optimize / Stop choices across platforms, brands and markets
Ensure e-commerce is fully integrated into country commercial and brand strategies

Requirements

Nice to have: regional or multi-country Southeast Asia experience
Nice to have: experience across both developed and high-growth e-commerce markets
Nice to have: consumer healthcare FMCG regulated consumer-category experience
Nice to have: experience building or transforming an e-commerce organization
Nice to have: exposure to D2C social commerce CRM and consumer data strategies

Skills

e-commerce digital commerce omnichannel marketplace e-retail B2C e-commerce P&L pricing promotions digital shelf retail media conversion data insights social commerce D2C CRM

See full job description

Digital Content Designer (Contractor)

OBAGI COSMECEUTICALS, LLC · Posted Nov 3, 2026

Open

Ho Chi Minh City, Ho Chi Minh City (HCMC), Vietnam
Contract · Mid
2–4 years

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Responsible for creating and producing digital visual content, product videos, and livestream creative assets to support eCommerce campaigns and brand communication.

Responsibilities

Produce and edit product videos, short‑form content, and promotional clips for TikTok, Shopee, and other digital platforms
Develop video concepts, storyboards, visual effects, and motion graphics
Handle video editing, animation, transitions, subtitles, and post‑production
Design livestream backgrounds, stage visuals, virtual pop‑ups, overlays, animations, and interactive visual elements
Create digital communication assets including banners, key visuals, infographics, social media posts, and eCommerce promotional materials

Requirements

Nice to have: beauty
Nice to have: skincare
Nice to have: FMCG
Nice to have: eCommerce

Skills

Adobe Photoshop Illustrator Premiere Pro After Effects video editing motion graphics

EXECUTIVE, MULTIMEDIA

KPJ Healthcare Berhad · Posted Nov 3, 2026

Open

1–2 years

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Responsible for planning and executing engaging livestream sessions and developing high-quality digital content to support e-commerce sales, brand awareness and customer engagement across marketplaces and digital channels.

Responsibilities

Host live-selling sessions on TikTok Shop and other e-commerce platforms
Prepare livestream run sheets, product highlights, key selling points, promotional mechanics, vouchers and calls to action
Present products confidently and accurately, explain product features and benefits, answer customer questions professionally, and guide viewers towards purchase
Coordinate with the E-Commerce Head, team members, suppliers and relevant stakeholders to confirm product availability, pricing, campaign details and stock information before going live
Encourage engagement through product demonstrations, FAQs, audience interaction and other approved engagement mechanics

Requirements

Degree or Diploma in Marketing, Digital Marketing, Mass Communication, Broadcasting, Multimedia, E-Commerce or a related field
Nice to have: TikTok Live
Nice to have: TikTok Shop
Nice to have: Shopee
Nice to have: Lazada

Skills

livestream hosting content creation social media digital marketing e-commerce product storytelling audience engagement copywriting content planning visual communication video filming video editing mobile editing tools Canva Adobe Creative Suite

See full job description

Shopee jobs

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