The Platform Engineering Manager defines and governs the architecture, roadmap, delivery standards and operating model for engineering software platforms, automation tools, integrations, and the digital engineering ecosystem.
Locations (2)
Athens, Georgia, United States
Dyersburg, Tennessee, United States
Responsibilities
Define architecture for engineering platforms, automation tools, integrations, and the digital engineering ecosystem.
Prioritize platform work that scales engineering capacity across sites and standardizes how design knowledge is executed.
Manage technical dependencies across software, data governance, and engineering users.
Create the digital backbone needed for repeatable, data-driven decisions and sustainable automation growth.
Own platform roadmap, architecture standards, integration patterns, backlog governance, and release planning.
Requirements
Background in Computer Science, Software Engineering, Electrical Engineering, Mechanical Engineering, or a related technical field.
A hands-on Product Manager role to decide what the Pebble software should build, why it matters, and how to measure success. The role involves working with clients, engineering, sales, and customer success.
Compensation
competitive base salary and a target performance bonus
Responsibilities
Maintain the Pebble product roadmap and keep the development backlog organized and current.
Interview clients, facility teams, service providers, and internal users to understand how they manage work.
Turn operational problems and client feedback into clear product requirements.
Write user stories, workflows, acceptance criteria, and supporting documentation for Engineering.
Decide which requests belong in the product and which are too specific to one client.
Lead enterprise sales and business development across the UK, building relationships with major retailers and multi-site operators to grow Snappy Technologies’ customer base.
Locations (3)
Dundee, Scotland, United Kingdom
Edinburgh, Scotland, United Kingdom
United Kingdom
Compensation
We offer a competitive base salary with a very attractive, performance-related OTE potential
Responsibilities
Identify and develop new enterprise customer opportunities across the UK retail sector
Manage the end-to-end enterprise sales cycle from engagement to contract signature
Translate customer requirements into compelling technology solutions and business cases
Lead commercial presentations, RFPs and tender responses
Develop and maintain a high-quality sales pipeline with accurate CRM records
Customer Support
PT Software Services Indonesia · Posted Nov 9, 2026
Competitive Salary. We believe that salary is one of the main factors that keep the employee in the company, therefore, we can guarantee a competitive salary for our Staff.
Responsibilities
Respond to customer inquiries and complaints through email, chat, phone, or ticketing system in a timely and professional manner.
Identify, analyze, and troubleshoot product or technical issues, and elevate complex cases to the relevant internal team when needed.
Manage and prioritize support tickets to meet service level agreements (SLA), ensuring every case is followed up until resolved.
Guide customers on product features, usage, and best practices, explaining technical information in simple and easy-to-understand language.
Maintain accurate and up-to-date customer records in the CRM and internal databases.
Requirements
Nice to have: Experience supporting SaaS products
Nice to have: Familiarity with CRM platforms
Nice to have: Familiarity with ticketing systems
Nice to have: Familiarity with customer support tools
Nice to have: Experience handling customer databases
Support Enact’s integrations with mortgage technology providers and ensure reliable, effective customer experiences.
Responsibilities
Support assigned technology integrations by gathering requirements, coordinating enhancements and upgrades, participating in testing and implementation, and helping resolve production issues.
Build productive working relationships with technology vendors, including supporting new vendor onboarding, maintaining documentation, and coordinating ongoing operational activities.
Support day‑to‑day customer technology operations by prioritizing incoming requests, investigating issues, and coordinating timely resolutions with internal teams and technology vendors.
Review vendor billing and usage data to validate accuracy, identify discrepancies, and work with internal and external partners to resolve them.
Analyze integration performance, utilization, customer feedback, and industry developments to identify issues and recommend opportunities to improve customer experience.
Requirements
Bachelor's degree in Business, Information Technology, Finance, or related field
Support Enact’s integrations with mortgage technology providers, ensuring reliable and effective customer experiences.
Responsibilities
Support assigned technology integrations by gathering requirements, coordinating enhancements and upgrades, participating in testing and implementation, and helping resolve production issues.
Build productive working relationships with technology vendors, including supporting new vendor onboarding, maintaining documentation, and coordinating ongoing operational activities.
Support day‑to‑day customer technology operations by prioritizing incoming requests, investigating issues, and coordinating timely resolutions with internal teams and technology vendors.
Review vendor billing and usage data to validate accuracy, identify discrepancies, and work with internal and external partners to resolve them.
Analyze integration performance, utilization, customer feedback, and industry developments to identify issues and recommend opportunities to improve customer experience.
Requirements
Bachelor’s degree in Business, Information Technology, Finance, or a related field
Lead integration of third‑party security products into Primion’s access control and time‑recording systems, acting as the technical and commercial liaison between R&D and partner developers.
Responsibilities
Run integration of third‑party products such as video, intrusion detection or building management with access control and time recording systems
Act as main contact for partner developers and Primion R&D, agreeing on interfaces, scope and timelines
Write requirements, user stories and acceptance criteria, participate in sprint reviews and integration tests
Identify and resolve blockers between teams before release delays
Scout and evaluate new products to close portfolio gaps
Requirements
Bachelor’s degree in business informatics, computer science, industrial engineering or a comparable qualification
Nice to have: German language skills
Nice to have: Experience with access control or physical security
Managing the company’s IT systems, supporting employees, and implementing technology improvements that enhance business operations. This involves maintaining computers, servers, networks, and software; supporting the Oracle NetSuite ERP system; and coordinating cybersecurity, data backups, and outside IT support.
Responsibilities
Manage and maintain company computers, servers, networks, software, and IT infrastructure.
Provide technical support and troubleshooting for employees.
Administer Microsoft 365, user accounts, system access, and software licensing.
Oversee cybersecurity, data backups, system updates, and disaster recovery in coordination with outside IT providers.
Manage IT vendors, equipment purchases, and technology-related projects.
Requirements
degree in Information Technology
Nice to have: Oracle NetSuite
Nice to have: manufacturing or distribution environment
Coordinate regular partner engagement, performance reviews and constructive discussions to strengthen relationships and outcomes
Work closely with Product, Engineering, Operations and Commercial teams to ensure partnership dependencies, commitments and challenges are understood and progressed
Identify and address barriers to effective partnership delivery, coordinating issue resolution and escalating matters where appropriate
Identify opportunities to improve partner adoption, commercial performance and joint growth initiatives
Requirements
Nice to have: managed partnerships within retail technology
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