Responsible for process deliverables on timely and accurately as per the Onshore Manager’s expectations for the Invoice Processing, Employee Reimbursements, Supplier Maintenance and other process sub-functions as per the work assignment by Manager.
Responsibilities
Review internal controls of all the processes which includes duplicate payment monitoring, invoice and supplier master reviewers, payments exceptions, voids etc.
Accountability and Ownership of the process. Ensuring TAT and SLA’s are met consistently
Effective resource planning and load balancing
Conduct process assessment, identify gaps and propose recommendations
Monitor and deliver process and team metrics on daily basis. Prepare Service delivery pack and issue to management for review.
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)