- London, England, United Kingdom
- On-site
Provide end‑user IT support for desktops, laptops, printers, peripherals, telephone systems and mobile devices in the EMEA region based in London.
Responsibilities
- Provide IT support for desktops, laptops, printers, peripherals, telephone systems and mobile devices
- Triage, take ownership, troubleshoot and liaise with other IT teams
- Create and maintain accurate knowledge documentation
- Execute tickets and requests using best practice
- Work with Lead IT Operations Administrator to identify trends
Requirements
- Nice to have: ServiceNow ITSM tool
- Nice to have: VMware
- Nice to have: CUCM
- Nice to have: CCST or Networking skills