Referso Jobs

SAP NS2 Technical Quality Manager / Support Engineer (MaxSecure)

SAP IT Business Systeme · Posted Nov 12, 2026

Open

Herndon, Virginia, United States
On-site
Full-time · Manager
1+ years

SAP NS2 Technical Quality Manager / Support Engineer (MaxSecure)

SAP IT Business Systeme · Posted Nov 12, 2026

Open

Herndon, Virginia, United States
On-site
Full-time · Manager
1+ years

Customer Support Center Technician

Davenport University · Posted Nov 9, 2026

Open

Grand Rapids, Michigan, United States
Hybrid
Full-time · Associate
$20–$22 per hour

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The Customer Support Center Technician (Bilingual) provides world-class English & Spanish language support for technology issues for Davenport University’s students, faculty, and staff.

Compensation

$20 - $21.50/Hour

Responsibilities

Provide bilingual (English & Spanish) customer support to DU faculty, staff, and students for all ITS supported technology including hardware, software, printing, AI tools, and network access.
Log all calls and communication in the IT Service Management system, responding to, resolving, and escalating tickets within designated Service Level Agreements, ensuring timely problem resolution and complete customer satisfaction.
Utilize DU approved AI tools effectively, innovatively, and responsibly to expedite and enhance daily work and identify opportunities to help customers do the same.
Work collaboratively with fellow ITS team members to resolve issues and provide assistance to our student employees.
Assist our Campus Support team with the installation, troubleshooting, and maintenance of campus technology and classroom equipment.

Requirements

High school diploma required
Associate's or Bachelor's degree preferred
Nice to have: PC hardware/software support
Nice to have: Help desk experience
Nice to have: Network technology support

Skills

Senior Associate, Workday Operations

Revantage, A Blackstone Portfolio Company · Posted Nov 11, 2026

Open

Bengaluru, Karnataka, India
Senior
3–6 years

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Responsibilities

Workday transactions and lifecycle administration
Process and audit core HCM business processes: hire, onboarding, job and compensation changes, transfers, leave, terminations and rehires
Manage business process routing, stuck or failed events, rescinds and corrections
Maintain foundational data: supervisory organizations, positions, job profiles, locations, cost centers and compensation grades
Mass data and integrations support

Requirements

Bachelor's degree in HR, business, IT or a related field
Nice to have: Workday Pro certification
Nice to have: Workday Security
Nice to have: Workday Absence
Nice to have: Workday Time Tracking

Skills

Workday HCM administration EIBs custom reports Excel data validation security data privacy

Functional Analyst - R12 Projects

Trane Technologies · Posted Aug 20, 2026

Open

Bangalore, Karnataka, India
Senior
10–12 years

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Provide production support for Oracle R12 Project Accounting, resolve complex tickets, perform root cause analysis, and collaborate with finance, business, and IT teams to improve processes.

Responsibilities

Provide production support for Oracle R12 Project Accounting and resolve complex tickets raised by business users.
Perform detailed root cause analysis for application, process, and data issues and drive permanent resolution of recurring problems.
Partner directly with business users to understand issues, clarify functional requirements, and provide solution-oriented support.
Coordinate with cross-functional IT, finance, and business teams to manage incidents, defects, and enhancement requests.
Support key Oracle Projects functions including project costing, project billing, revenue processing, cost distribution, and accounting validation.

Skills

Oracle R12 Project Accounting production support ticket resolution root cause analysis project costing project billing

Field Services Engineer

Cognizant · Posted Nov 10, 2026

Open

Calgary, Alberta, Canada
$80K–$90K per year

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Provide onsite and remote support for end users and manage field services operations.

Compensation

We are offering between $80,000 – $90,000

Responsibilities

Provide onsite and remote support for desktops, laptops, mobile devices, printers, docking stations, and peripherals.
Troubleshoot hardware, software, operating system, and connectivity issues.
Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office Suite.
Assist users with VPN, Wi‑Fi, MFA, and access‑related issues.
Respond to incidents and service requests within agreed SLA timelines.

Skills

Onsite support Remote support Hardware troubleshooting Software troubleshooting Operating system troubleshooting Connectivity troubleshooting Microsoft 365 support

Service Desk Technician

TEKsystems · Posted Nov 4, 2026

Open

Plano, Texas, United States
On-site
Contract · Mid
$20–$22 per hour
1+ years

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Provide technical assistance and support to end-users for the City of Plano's desktop refresh project.

Compensation

The pay range for this position is $20.00 - $22.00/hr.

Responsibilities

Provide initial troubleshooting and technical support for incoming queries and issues related to computer systems, software, and hardware.
Assign and manage support tickets to the appropriate departments.
Resolve level one and some level two support tickets.
Perform basic troubleshooting, such as password resets and guiding users through common solutions.
Work with Windows operating systems.

Requirements

Nice to have: Experience working in a government agency

Skills

Troubleshooting Ticket Resolution ServiceNow Communication Windows operating systems Basic troubleshooting

Customer Support Analyst

RayTek Federal Corporation · Posted Nov 3, 2026

Open

Remote
Remote
Full-time · Associate
1+ years

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Serve as a frontline point of contact for end users via phone and live chat, providing timely, accurate, and professional technical and functional assistance within the Defense Travel System (DTS) for a mission-critical federal program supporting the Department of Defense enterprise.

Responsibilities

Serve as the primary point of contact for end users via phone and live chat, providing responsive and professional support across a high-volume queue
Triage incoming requests and accurately route escalations to the appropriate department — Reservations, Finance, or Technical Support — based on issue type and urgency
Assist users with navigation, troubleshooting, and functional guidance within the Defense Travel System (DTS)
Log, track, and resolve support tickets in accordance with established SLAs and standard operating procedures
Communicate technical and procedural information clearly and patiently to non-technical users

Requirements

Nice to have: Federal government support
Nice to have: DoD end users
Nice to have: Government travel regulations
Nice to have: ITIL Foundation
Nice to have: ServiceNow

Skills

Defense Travel System (DTS)Phone support Live chat support

SAP NS2 Technical Quality Manager / Support Engineer (MaxSecure)

SAP NS2 Technical Quality Manager / Support Engineer (MaxSecure)

Responsibilities

Requirements

Skills

Benefits

Customer Support Center Technician

Compensation

Responsibilities

Requirements

Skills

Senior Associate, Workday Operations

Responsibilities

Requirements

Skills

Functional Analyst - R12 Projects

Responsibilities

Skills

Field Services Engineer

Compensation

Responsibilities

Skills

Service Desk Technician

Compensation

Responsibilities

Requirements

Skills

Customer Support Analyst

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Ticket Resolution jobs

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