Lead BPO service delivery and Finance operations, ensuring contractual performance, SLA or KPI achievement, effective governance, resource management, financial control and timely resolution of operational issues.
Responsibilities
Lead BPO service delivery against contractual commitments SLAs and KPIs driving corrective actions for performance gaps
Monitor transaction volumes workloads backlogs and resource capacity to ensure consistent service delivery
Manage workforce requirements including resource allocation recruitment attrition risks and mitigation plans
Lead operational escalations and coordinate resolution of system access and service delivery issues
Review process performance and drive continuous improvement and transition of new activities to BPO
Lead solution-building initiatives by understanding client challenges and articulating Genpact’s value proposition effectively, designing optimal operating models, and guiding cross-functional project teams in Life & Annuities policy administration and enterprise transformation.
Responsibilities
Lead solution-building initiatives by understanding client challenges and articulating Genpact’s value proposition effectively
Design optimal operating models for clients and collaborate with FP&A teams to create commercially viable business cases
Liaise with sales teams to identify and convert business opportunities
Guide and manage cross-functional project teams, ensuring alignment and successful execution of complex engagements without direct reporting authority
Provide expertise in Life & Annuities policy administration systems, automation initiatives, and enterprise-level transformation projects
Support lead and assistant teachers with classroom activities, supervise children, assist with transitions, maintain classroom environment, build relationships, and follow program policies.
Responsibilities
Support lead and assistant teachers with classroom activities
Help supervise children to ensure their safety and well-being
Assist with transitions such as snack time and pick-up
Maintain a clean, organized, and welcoming classroom environment
Build positive relationships with children, families, and staff
Requirements
Coursework in early childhood education a plus
Nice to have: experience working with infants, toddlers, or preschool-aged children
Nice to have: coursework in early childhood education
Plan and lead the move from legacy systems to Oracle Fusion Cloud HCM for an anticipated Department of the Air Force (DAF) human resources modernization program.
Compensation
The proposed salary range for this position is: $78,000 - $163,800
Responsibilities
Develop and maintain the transition plan, including readiness criteria, dependencies, and roles and responsibilities
Plan dual operation of Oracle Fusion Cloud HCM alongside legacy personnel systems, including the system of record for each data element, data synchronization checks, and procedures for resolving differences
Build and run the cutover plan, including task sequencing, data freeze, final conversion, verification steps, and rollback criteria
Lead cutover rehearsals and track findings to closure
Assess the readiness of users, data, systems, support, and security, and present evidence for Government Go/No-Go decisions
Requirements
Bachelor's degree
Additional experience may be substituted for degree
Nice to have: Oracle Fusion Cloud HCM transition or deployment experience
Nice to have: DoD or federal HR system transitions
Nice to have: Knowledge of DAF personnel systems (MilPDS, myPers, vMPF)
Lead a multi‑site federal IT services program, managing contract performance, customer relationships, and a technical workforce across ocean‑going vessels, aircraft, and field sites.
Compensation
$130k-$150K / Based on Years of Experience
Responsibilities
Serve as the single point of accountability for all contract performance, deliverables, and outcomes
Develop, maintain, and execute the Program Management Plan
Own the deliverable calendar and produce monthly status reports
Maintain the program risk register and manage emerging risks
Build and sustain a working relationship with government leadership
Requirements
Nice to have: Certified ScrumMaster
Nice to have: SAFe certification
Nice to have: Experience with NOAA or similar federal agencies
Nice to have: Edge computing experience
Nice to have: Custom software development portfolio
Lead the strategic placement and migration of work across Maersk Global Shared Services Centre locations, ensuring alignment with service delivery models and operational efficiency.
Responsibilities
Apply and enforce work placement principles across all GSC locations
Develop and execute location and site optimization strategies
Collaborate with stakeholders to monitor and report compliance with work placement standards
Lead the migration of work based on the service catalogue
Make informed decisions on work placement within the GSC
Lead Engineer in Managed ServicesNewMade Tech · Bristol, United Kingdom+3 more
Afternoon AideJewish Council for Youth Services · Chicago, US