Leads the UX/UI design team, setting strategic design objectives and driving the organization's design vision and direction. Collaborates with product managers, stakeholders, and senior leadership to align design efforts with business objectives and user goals.
Compensation
The typical pay range for this role is: $130,295.00 - $260,590.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Responsibilities
Collaborates with multiple departments to define and execute digital UX design strategies, ensuring alignment with business goals and user needs
Oversees user research and usability testing activities to gather insights and validate design decisions for digital products and interfaces
Creates wireframes, prototypes, and design mockups to visualize and communicate digital UX design concepts and interactions
Directs activities, in coordination with product managers and developers, to ensure that digital UX designs are implemented accurately and meet the desired user experience
Drives the creation of information architecture and navigation systems to ensure logical and intuitive digital user experiences
Requirements
Bachelor's degree preferred
specialized training/relevant professional qualification
Lead Product Designer (UX/UI) - Gamification & Puzzles (5m FTC)
Lead the integration of customer needs, human-centered design, HMI, selectable drive modes, ergonomics, and vehicle features across Ford Racing programs.
Compensation
This position is a salary grade 5 - 8 and ranges from $65,100 - $166,200.
Responsibilities
Provide customer-centric design direction for HMI layouts, driver interactions, selectable drive modes, feature behaviors, and vehicle settings
Translate customer insights into vehicle-level requirements, measurable engineering targets, and differentiated user experiences
Collaborate with cross-functional teams to align feature content and system-level requirements
Lead human factors research, task analysis, usability evaluations, and customer testing
Facilitate cross-functional technical tradeoffs and resolve design or engineering issues
Requirements
Bachelor's degree in Mechanical Engineering, Electrical Engineering, Human Factors Engineering, or a related field
Nice to have: performance vehicle customers
Nice to have: emerging technologies
Nice to have: customer-centric design direction for vehicle interfaces
Lead CX research into how customers interpret and interact with price in the shopping experience, owning the research roadmap and delivering insights across global regions.
Compensation
USA, WA, Seattle - 152,200.00 - 205,900.00 USD annually
Responsibilities
Own and drive the research roadmap for pricing CX, proactively identifying opportunities and gaps across global regions
Design and conduct research using usability testing, prototype testing, interviews, diary studies, concept evaluation, and survey design
Combine qualitative findings with quantitative data and distill findings across multiple studies
Translate ambiguous business questions from Design, Product, Engineering, and category/business teams into research plans and communicate strategic recommendations
Apply and evaluate AI-augmented research workflows, exercising judgment on when AI synthesis is sufficient versus when human interpretation is required
Requirements
Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent
Nice to have: Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent
Nice to have: Experience in a technical field (software development, network development, IT, other related)
Nice to have: Experience with UX Research in non-US markets
The User Science team mission is to expand beyond traditional models of UX research, integrating user needs end-to-end in development processes and quality standards across the company.
Compensation
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation.
Responsibilities
Conducting user research: Developing user insights in diverse formats, identifying and championing user needs across product areas.
Sharing findings concisely and skillfully: Supporting different teams with well-matched research presentations and clear documentation systems.
Promoting and shaping a data-informed culture: Working closely with process, product, and engineering teams to integrate user research into existing decision-making flows.
Building research scalability and interoperability: Owning research ops infrastructure, making key methodologies more accessible, actionable, and repeatable.
Fostering a learning culture: Contributing to the evolving definition of User Science through user-centered training, resource development, and outreach.
The mission of the newly formed User Science team is to expand beyond traditional models of UX research, integrating user needs end-to-end in development processes and quality standards across the company.
Responsibilities
Collecting and synthesizing user data
Developing user insights in diverse formats, scientifically analyzing data from A/B tests, usability studies, and other methodologies to create compelling findings
Building lightweight prototypes, data visualization dashboards, or automation scripts to enhance broader consumption of research
Calibrating research presentations with sensitivity and precision in a highly technical environment
Working closely with process, product, and engineering teams to integrate user research into existing decision-making flows
Requirements
Bachelor’s or Master’s degree in a related field such as Design, Engineering, Data Science or similar
Lead and support human factors research, usability testing, and validation activities across the design lifecycle, collaborating with cross‑functional partners to translate findings into actionable design recommendations.
Compensation
$96,800.00 - $145,200.00 Annual
Responsibilities
Lead and support human factors research, usability testing, and validation activities across the design lifecycle, from customer research and concept development through final evaluation
Collaborate with industrial design, UX research, engineering, product management, and other cross‑functional partners to understand use cases, plan studies, and translate findings into actionable design recommendations
Develop contextual test protocols, select appropriate methodologies, and conduct independent evaluations using advanced human factors, usability, and mixed‑methods research approaches
Evaluate emerging technologies and AI‑driven systems by applying human‑centered frameworks that address usability, trust, cognitive load, transparency, safety, fairness, and responsible AI principles
Analyze and communicate research findings through clear reports, presentations, metrics, and stakeholder readouts, including statistical analysis and human performance insights where appropriate
Requirements
Bachelor's or Master's degree (preferred) in HCI, Human Factors, Cognitive Psychology or equivalent
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
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