Help millions of customers in Japan discover the music they love. As a Marketing Specialist for Amazon Music Japan, you'll drive the full customer lifecycle: getting new listeners to try us, turning them into active streamers, and keeping them engaged long term.
Responsibilities
Plan and run global and local campaigns across product, content, promotions and lifecycle marketing
Analyze customer and campaign data to measure performance and find ways to improve acquisition, activation and retention
Develop and launch new, high-impact marketing programs across owned, paid and partner channels
Track industry trends and digital marketing best practices, and raise the bar for how the team runs campaigns
Find and put in place process improvements that make campaign delivery faster and better
Requirements
Nice to have: Content Management System (Wordpress, Drupla, Joomla)
As a Claims Adjudication Specialist, you will play a critical role within our Operations Department, focused on evaluating and servicing claims related to our Product and Shipping Protection plans, which are offered by over 1,000+ Merchant Partners. You’ll serve as a subject matter expert, supporting our Customer Support and Service Technician partners to ensure accurate and timely service of complex claims that require deeper investigation.
Compensation
Estimated Pay Range: $45,000 - $55,000 per year salaried*
Responsibilities
Serves as the escalation point of contact from outsourced partners, customer support teams and service technician partners.
Investigate and resolve complex claim situations, ensuring decisions align with contract terms and internal policies.
Troubleshoot delays in claims processing, ensuring timely resolutions and enhanced customer satisfaction.
Coordinate service technician dispatching and parts ordering when necessary to support claim resolution.
Resolve escalated customer issues by proposing fair resolutions within policy guidelines and clearly communicating outcomes to the customer.
Design, develop, and maintain automated test scripts and scenarios using Calypso CATT.
Compensation
The expected compensation range for this role is $75–90/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable.
Responsibilities
Design, develop, and maintain automated test scripts and scenarios using Calypso CATT
Build reusable test components and regression suites for Calypso implementations, enhancements, and upgrades
Execute functional, integration, regression, and end-to-end testing across Calypso workflows
Review business and technical requirements and translate them into comprehensive test cases
Validate trade capture, lifecycle events, confirmations, settlements, accounting, reporting, and other relevant workflows
Support, implement, and maintain Adobe MarTech solutions, ensuring reliable data collection, accurate measurement, and unified customer journey analytics across multiple channels and datasets.
Compensation
The expected compensation range for this role is $55–65/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable.
Responsibilities
Build, configure, and maintain Connections and Data Views in CJA
Create and manage metrics, dimensions, and calculated metrics
Enable identity stitching across multiple datasets
Integrate data from Adobe Journey Optimizer, Adobe Target, offline sources, and other platforms
Implement and support tracking for A/B Testing, Auto-Target, and Auto-Personalization activities
Design, develop, and maintain high-quality native Android applications and contribute to architectural foundations of client-facing mobile applications.
Compensation
Compensation details are shared with candidates at the early stage of the recruitment process.
Responsibilities
Design, develop, and maintain high-quality native Android applications
Contribute to the architectural foundations of a major transformation of client-facing mobile applications
Design and implement scalable, maintainable, and testable mobile solutions
Drive technical improvements and contribute to architecture decisions
Collaborate closely with iOS, Backend, and cross-functional teams
A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity.
Responsibilities
Ideate process improvements and drive them to conclusion
Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions
Provide real-time customer experience by working in 24*7 operating environment
Manage and further develop the COMSEC Program for Amazon Leo, a constellation of Low Earth Orbit satellites.
Compensation
USA, VA, Arlington - 102,000.00 - 178,400.00 USD annually
Responsibilities
Maintain and develop the Amazon Leo COMSEC account, including on-site troubleshooting, network deployment, regular keying and inventorying of devices, and administrative tasks associated with account compliance.
Appoint and train partner teams to support administrative, compliance, and technical ad-hoc requirements.
Update Leo COMSEC policy to ensure compliance with government customer requirements.
Conduct quarterly self-inspections/audits to ensure account and local elements compliance.
Reviewing proposed new programs requiring COMSEC to ensure the security of the program.
Requirements
Nice to have: Managing multiple COMSEC accounts
Nice to have: Configuring Layer 2 and Layer 3 Type-1 encryptors
Nice to have: Supporting red/black network architectures
Nice to have: Networking fundamentals (OSI Layers 1–4)
Transportation Specialist to join AMZL (Amazon logistics) CO (Central Operations) supporting Last Mile transportation programs, ensuring positive interaction between Amazon operators, third party companies, and cross functional teams.
Responsibilities
Understand execution and daily production goals
Review and update SOPs as required
Handle incoming work requests within standard service level agreements (SLAs)
Provide direction utilizing independent judgment
Conduct regular audits with associates for engagement and standard work adherence
Requirements
Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
Nice to have: IT/Operations/Call/Command Center work environment experience
物流設備メンテナンスサポートNewAmazon · Mihama, Japan.svg)
Claims Adjudication SpecialistNewExtend · Remote, US
Calypso CATT SpecialistNewExadel · New York, US