Senior IT Support Engineer responsible for troubleshooting, resolving escalated desktop, server, network, cloud, and VoIP issues, supporting Microsoft 365, Azure, Windows Server, Active Directory, networking, security, backup solutions, performing upgrades, migrations, deployments, and project work.
$60,000 - $75,000 annually, based on experience, certifications, and qualifications.
- Troubleshoot and resolve escalated desktop, server, network, cloud, and VoIP issues
- Support Microsoft 365, Azure, Windows Server, Active Directory, networking, security, and backup solutions
- Perform upgrades, migrations, deployments, and project work
- Diagnose root causes and implement long-term solutions
- Assist with technical planning, recommendations, and client projects
- Nice to have: MSP
- Nice to have: ConnectWise
- Nice to have: Zultys
- Nice to have: Metaswitch
- Nice to have: Netsapiens
- PTO
- SIMPLE IRA
- Disability Insurance
- Dental insurance
- Health insurance
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