Ensure system availability and performance of SharePoint 2013 and Dynamics CRM 2019 environments
Incident and problem tickets management for SharePoint 2013 and Dynamics CRM 2019 environments
Manage backups for SharePoint 2013 and Dynamics CRM 2019 environments
Maintain platform infrastructure in accordance with Microsoft recommended best practices
Adhere to established infrastructure standards, policies, best practices and procedures related to the support and operations of our SharePoint and Dynamics CRM environment
Provide IT Infrastructure field support, including troubleshooting hardware, software, and operating system issues for clients in the Chicago suburbs area.
Locations (3)
Crystal Lake, Illinois, United States
Elk Grove, Illinois, United States
Chicago, Illinois, United States
Compensation
$100,000- $110,000 per year plus incentives and reimbursements
Responsibilities
Provide IT Infrastructure field support, including troubleshooting hardware, software, and operating system issues to the satisfaction of the end-user.
Install, troubleshoot, and fix desktops, printers, laptops, and other computer peripherals hardware problems as well as desktop applications.
Troubleshoot issues with systems and networks using good deductive reasoning skills.
Manage, maintain, and secure a hybrid Windows Server and Azure infrastructure, driving migration and optimization.
Responsibilities
Install, configure, and troubleshoot Windows Server environments (2012/2016/2019/2022), Active Directory, Group Policy, DNS/DHCP, File & Print services, IIS, RDS
Build an excellent awareness of the Apex business requirements and in-depth knowledge of our Azure & AWS Cloud infrastructure, adjacent technologies, and supporting processes
Provide deep-level troubleshooting in conjunction with vendor and third-party support within the applicable technology platforms
Work with the Technical Design team, vendors, and project managers to implement solutions as per the agreed HLD and LLD designs and transition them into BAU
Responsible for the planning and implementation of small to medium projects and assist with migration projects arising from mergers and acquisitions.
Responsible for ensuring that delivery and support teams are aware for any new service being introduced that may require training and education of the respective teams
Experienced IT Systems and Cloud Engineer focused on on-premise infrastructure and Microsoft Azure cloud, supporting the expanding IT environment and designing the IT department's future model.
Compensation
Competitive base salary range: $95,000 - $142,000
Responsibilities
Manage Particle Measuring Systems Cloud infrastructure, including (SaaS, PaaS, IaaS, Cloud-connected Networking)
Manage Cloud infrastructure, Data management, and Protection solutions
Information security and risk management (including periodic tests and process iteration of disaster recovery and business continuity management)
Ensure that Cloud systems are running and performing as they should by actively monitoring and responding to incidents
The IT Manager is responsible and accountable for the smooth running of computer systems, supporting all Mergon sites and all IT functions for Ireland.
Responsibilities
Manage and develop the information technology infrastructure.
Manage, train, coach and mentor one other IT team member, may be others in time.
Accountable for availability, up-time, security and confidentiality of systems.
Ensure compliance of all IT products and services with GDPR, Data Protection and other relevant regulatory and legal constraints.
Design, develop, implement, and coordinate systems, policies, and procedures.
Requirements
Honour’s Degree in computer science, computer engineering or a related field
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