Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers
Sets up, closes and balances teller station
Records sales of monetary instruments
Assists customers with inquiries in person or by telephone
Maintains neat and well stocked teller area
Requirements
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation
The Teller Supervisor ensures that the teller area is managed efficiently and effectively and that transactions are conducted with speed and accuracy while meeting or exceeding service quality standards.
Responsibilities
Lift coin bags up to 50 lbs
Assigns work duties and work schedules to tellers
Monitors cash limits in teller stations and branch and makes appropriate shipment decisions
Provides approval on other teller's transactions
Monitors and reports various activity for the branch; e.g., teller outages, transactions as assigned
Requirements
High school diploma
GED
specialized schooling and/or on the job education in a specific skill area; e.g., data processing, clerical/administrative, equipment operation
Primary resource for monitoring compliance for debit cards, credit cards and other payments, advising management on risk identification and monitoring remediation.
Responsibilities
Monitor E Banking card services ensuring they are in compliance and when issues are identified, track and report remediation.
Work with internal and external customers on Compliance issues and customer complaints including third party due diligence.
Backup support for business credit card operations.
Act as support personnel for varying E Banking initiatives and projects including working with vendors on upgrades and enhancements.
Remain current with laws and regulations that affect E Banking card services.