The Support Specialist, Compensation performs professional-level compensation duties in the administration, implementation, and support of the school's various compensation programs and policies.
Compensation
Annual Salary: $47,452.00 - $88,735.00
Responsibilities
Perform salary analysis and provide salary recommendations for internal compensation actions, external hires, and ad-hoc requests
Support the job description creation and revision processes, including Workday Job Profiles, tracking, template/document updates, and document management
Serve as a point of contact for compensation inquiries; provide assistance to employees and managers
Enter, review, and approve Workday compensation tasks; perform quality checks and audits on data
Process, monitor, and maintain Educational Assistance requests
Requirements
Associate’s Degree; or an equivalent combination of education and relevant experience
Nice to have: Bachelor’s Degree in Human Resources, Finance, or Business Administration
Deliver exceptional client interactions that emphasize accuracy, speed, problem resolution, risk mitigation, and personalized engagement
Handle client transactional needs, including deposits, withdrawals, check cashing, credit card advances, money orders, negotiable items, and loan payments
Respond to client servicing requests such as account maintenance and service charge inquiries, applying product and procedural knowledge to resolve issues quickly and effectively
Build, maintain, and grow client relationships through high-quality, personalized interactions, both in-person and via outbound phone calls
Educate clients on digital solutions (mobile, online, and ATM banking) to promote convenience and self-service adoption
McLean, VA: $164,800 - $188,100 for Manager, Product Management
New York, NY: $179,700 - $205,100 for Manager, Product Management
Responsibilities
Obsess about internal and external customer needs to reimagine and innovate product solutions
Deliver game-changing outcomes by focusing on leverage and execution excellence
Leverage technology to deliver innovative and resilient solutions that enable both near term and long term value
Identify and resolve complex problems to deliver outcomes while mitigating product risks
Lead cross functional teams to solve customer problems and drive organizational alignment
Requirements
Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing