Lead the architecture of our modern data stack on BigQuery and dbt, setting the patterns, standards and trade-offs that new and migrated workloads follow.
Responsibilities
Lead the architecture of our modern data stack on BigQuery and dbt
Design and evolve the architecture of our GCP data platform
Own the data ingestion layer
Define and maintain the cross-cutting foundations of the platform
Act as the technical reference for data engineers and analysts
Provide day‑to‑day production support for QRT’s LLM platform, resolving incidents, assisting users, and maintaining operational procedures.
Locations (2)
New York, New York, United States
Chicago, Illinois, United States
Compensation
Base salary range for this position is $150,000 to $220,000 per year. QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.
Responsibilities
Provide first‑ and second‑line support for QRT’s platform for accessing internally hosted and external LLMs
Investigate issues raised by engineering and business users, maintaining support tickets and following issues through to resolution or engineering escalation
Monitor platform health using dashboards, logs and alerts; identify availability, latency and error‑rate problems and perform approved recovery actions
Troubleshoot gateway and model‑provider issues, including authentication failures, rate limits, timeouts, connection resets, streaming failures and regional performance differences
Determine incident origin, collect diagnostic evidence and coordinate escalation to the appropriate team or vendor
