- London, England, United Kingdom
- Hybrid
- Full-time · Senior
- 8+ years
Owns the post-contract support experience for Cloudflare’s top Enterprise customers, ensuring smooth operations and resolving technical challenges.
Responsibilities
- Serve as primary technical support contact
- Maintain a cooperative relationship with cross‑functional resources
- Collaborate with the Account Team, Engineering and Product
- Provide product and engineering teams with customer feedback
- Have a holistic view of customer’s environment