Lead and execute facilities training strategy, develop and deliver training programs, manage LMS and training metrics.
Compensation
A reasonable estimate of the current base pay range for this position is $87,000.00–$120,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors.
Responsibilities
Support execution of Facilities Training strategy and programs
Execute rollout of Certified Trade Skills (CTS) programs across Facilities teams
Lead workshops and hands‑on training sessions to support technician development and certification
Coordinate manufacturer‑led training sessions and ensure alignment with internal standards
Support development and rollout of technical training programs for internal technicians
Requirements
Bachelor’s degree preferred or equivalent experience
The ELA/Reading Teacher is responsible for planning, delivering, and assessing engaging English Language Arts and Reading instruction aligned with the Florida Benchmarks for Excellent Student Thinking (B.E.S.T.) Standards.
Responsibilities
Develop and implement daily lesson plans aligned with Florida B.E.S.T. Standards.
Deliver high high-quality instruction in reading, writing, speaking, listening, vocabulary, grammar, and literature.
Differentiate instruction to meet the academic needs of diverse learners, including students with disabilities, English Language Learners (ELLs), and gifted students.
Utilize research-based instructional strategies to improve reading comprehension, fluency, vocabulary, and writing skills.
Integrate technology and digital learning tools into classroom instruction.
Lead learning and development strategy and delivery across DBS Group, partnering with business and supporting units to design, implement, and sustain learning solutions aligned with business strategy and enterprise transformation priorities.
Compensation
We offer a competitive salary and benefits package
Responsibilities
Partner closely with business and supporting unit stakeholders to design, implement, and sustain L&D solutions
Drive and execute learning agendas, regional roadmaps, and strategic capability‑building programmes
Conduct learning needs analysis and translate business challenges into impactful learning solutions
Embed Generative AI and digital learning technologies into learning design, delivery, and evaluation
Advise stakeholders on responsible, effective, and value‑adding use of Generative AI in learning
A Learning & Development Lead to help shape the next evolution of the Academy and strengthen the way we build capability across the organization. The role involves coordinating learning strategy, supporting leadership development, and guiding LMS governance.
Responsibilities
Coordinate the Academy’s annual learning roadmap, priorities, deliverables, and governance activities.
Partner with HR, Operations, franchise leaders, and other stakeholders to identify learning needs and design practical development solutions.
Provide functional leadership and guidance to the Learning & Development team by aligning priorities, supporting workload planning, and promoting collaboration.
Lead and support LMS-related initiatives, including governance, reporting, learner experience, adoption, and continuous improvement.
Oversee the development and evolution of learning programs, including leadership development, franchise onboarding, operational learning, and digital learning solutions.
Lead the testing, evaluation, implementation, and scaling of AI-enabled learning and instructor-facing tools across Generation's LATAM and Europe regions.
Responsibilities
Lead AI pilots and learning innovation
Define pilot hypotheses, success measures, and evidence requirements
Design and execute pilots that generate robust evidence on learner outcomes, instructor effectiveness, learner engagement, and operational efficiency
Identify opportunities to reduce reliance on synchronous instruction through AI-enabled learning experiences
Translate pilot findings into clear recommendations regarding scaling, iteration, further development, or discontinuation
Requirements
Nice to have: deep understanding of learner journeys
Design, develop and deliver high‑quality learning solutions that build colleague capability and improve customer outcomes across internal and BPO contact centre operations.
Compensation
Competitive salary plus benefits.
Responsibilities
Own and continuously improve new hire curricula and ongoing learning across Customer Service
Design engaging learning solutions across classroom, virtual and digital formats, including knowledge checks and supporting materials
Translate complex processes, system changes and business requirements into clear and practical learning content
Deliver training to new and existing colleagues across internal and BPO operations
Lead Train the Trainer activity, ensuring consistent delivery and capability across locations and partners
Requirements
Nice to have: contact centre experience
Nice to have: business transformation change colleague readiness
Nice to have: BPO multi‑site operations
Nice to have: new hire accreditation nesting speed‑to‑competence measurement
Nice to have: digital learning tools Learning Management Systems
Support an Australian education client as a Learning & Compliance Specialist, developing and improving competency-based training and assessment resources, ensuring compliance with RTO standards, and enhancing digital learning solutions.
Responsibilities
Design, develop, review, and update competency-based training and assessment resources
Create assessment tools, marking guides, and competency mapping documents
Ensure training and assessment materials comply with Standards for RTOs 2025 and regulatory requirements
Support internal compliance audits, assessment validation, and continuous improvement activities
Identify assessment gaps, compliance risks, and improvement opportunities
Requirements
Nice to have: TAE40116
Nice to have: TAE40122
Nice to have: Certificate IV in Training and Assessment
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