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1–2 jobs· newest first

Client Experience RepresentativeNew
The Ward Law Group, PL · Remote, Mexico
Remote · Contract
Crown Court ClerkNew
Ministry of Justice UK · Aylesbury, United Kingdom+2 more
On-site · Full-time · Associate

+10K new in the last hour

Client Experience Representative

The Ward Law Group, PL · Posted Nov 10, 2026

Remote, Mexico
Remote
Contract

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Provide proactive, empathetic client support for legal case journeys as a virtual assistant contractor.

Responsibilities

Assist clients via inbound/outbound calls and approved channels
Conduct welcome, courtesy, and proactive follow-up calls
Provide accurate case-status information and answers to FAQs
Work toward First Contact Resolution
Apply de-escalation techniques and follow urgent protocols

Requirements

Nice to have: prior law firm experience
Nice to have: customer service experience

Skills

English fluency Spanish fluency communication active listening empathy organization problem solving multitasking document accuracy escalation procedures virtual assistance case-management systems Litify Filevine SmartAdvocate Clio

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Crown Court Clerk

Ministry of Justice UK · Posted Nov 10, 2026

Aylesbury, England, United Kingdom +2 more
On-site
Full-time · Associate

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Ensure Crown Court hearings run smoothly, produce accurate court documents, and support the clerking team.

Locations (3)

Aylesbury, England, United Kingdom
Amersham, England, United Kingdom
High Wycombe, England, United Kingdom

Responsibilities

Speak publicly in court and liaise with judges, defence, prosecution and media
Produce accurate and timely court documents
Support the clerking team to maximise judicial sitting time
Manage documentation deadlines and accuracy
Adapt to new technologies and digital solutions

Skills

Public speaking Communication

Document accuracy

Software packages

Benefits

Annual leave 25 days (30 after 5 years)
Pension schemes
Training and development
Employee networks
Family friendly policies

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