Inside Sales Account Manager Retention Bonus: Gexpro Services is offering a retention bonus up to $1,000 paid in two increments following 90 and 180 days of employment to all external candidates.
Responsibilities
Processes customer orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate.
Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
Communicating with customers to understand their needs, identify sales opportunities, and source products to process sales orders and monitor customer fulfillment.
Research and report pricing, products, and current/future market trends information.
Processes product quotations and provides continuous follow up throughout the completion of the customer's purchasing cycle.
Provide comprehensive maintenance and repair services at Cygnet Storthfield House and Cygnet Syamores, ensuring a safe and healthy environment for residents.
Compensation
£13.15 Per Hour increasing to £13.45 per hour after 3 Months
Responsibilities
Provide a comprehensive maintenance & repair service
Maintain records and use facilities management portal to coordinate work
Book and chaperone contractors when working on site
Carry out a range of tasks including basic joinery, plumbing, painting & general building work
Maintain plant & services in working order
Requirements
Level 2 Diploma qualified in a field relating to general maintenance
Phone calls, emails, and live chat are the ways this role connects with customers seeking clear answers and dependable assistance.
Compensation
Monthly Pay: $3,533 - $4,962 USD per month
Responsibilities
Review incoming customer questions in a Support platform such as Zendesk, identify the requested assistance, and prioritize service tickets using established urgency guidelines.
Answer customer calls through a Contact-center phone system such as Five9, clarify concerns, and explain the next steps without making unsupported commitments.
Respond to written inquiries through email and a Live chat such as LiveChat, adapting explanations to the customer's question and level of familiarity.
Check customer contact information and previous conversations in a CRM such as Salesforce before providing guidance, avoiding unnecessary requests for personal information.
Consult approved product and service information to explain features, availability, and routine service procedures accurately, checking unclear details with the support team.
In this Field Based HSS Coordinator role will be an essential element of an Integrated Care Model by relaying the pertinent information about the member’s needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs.
Responsibilities
Complete face-to-face assessments in members’ homes to address unmet needs
Travel up to 75% of the time, including travel up to 100 miles from the assigned work location
Meet documentation and turnaround times based on state contractual requirements
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