Understand, monitor, and ensure the smooth execution of office processes, including coding and optometric materials, insurance benefits, patient collection, and documentation
Call patients regarding appointment confirmations, reminders, cancellations, no shows, and recalls
Support optometrists during eye exams by preparing patient, performing initial pre-tests, and recording results
Accompany patients and parents during exams to pre-test the patient and assist Optometrist in scribing and finding a good fit for glasses
Perform vision tests such as visual acuity, color vision, stereo, confrontations, pupils, ICT, and administer dilation drops
Requirements
Nice to have: optometric online software/database
Nice to have: Intero Order processing systems
Nice to have: Google Docs
Nice to have: Document Portal Spreadsheet software
The Order Specialist works with customer accounts in reviewing all orders for completed documentation and accurate insurance processing.
Compensation
$18.00 - $22.50
Responsibilities
Creates customer profiles for all new customers. Verifies and updates customer demographics and insurance information in the system of record.
Generates sales orders and purchase requests for medical equipment prescribed to patients.
Demonstrates knowledge of third-party payer information, including Medicare, Medicaid, VA, Tricare/UHC and commercial payers, to ensure compliance with rules and regulations to maintain accurate reimbursement.
Analyze insurance claims to ensure all required documentation is obtained and meets regulatory insurance standards.
Evaluate outstanding orders and process for proper completion. Follow up with all customers on order status; resolves any requests or issues received from customers.
Requirements
High School Diploma/GED Equivalent
Nice to have: 3+ years Home Medical Equipment Experience
Nice to have: 3+ years Healthcare Experience
Nice to have: 3+ years Customer Service Experience
Provides member service in the Optical area, including sales, fitting, and maintenance of eyewear and contact lenses, while ensuring compliance with state licensure and company policies.
Compensation
The hourly wage range for this position is $37.00 to $45.00*
Responsibilities
Assist members with purchasing decisions and product education
Stock and maintain merchandise presentation
Process payments and insurance claims
Perform frame adjustments and repairs
Maintain optical equipment and records
Requirements
High school diploma, GED or equivalent
Associate’s degree in opticianry, healthcare, or related field
Nice to have: Associate’s degree in opticianry
Nice to have: 4 years of experience in healthcare, optical services, or retail operations
Lead the optical department at a Walmart Vision Center, managing sales, merchandising, team development, and compliance with optical and retail standards.
Compensation
The hourly wage range for this position is $37.00 - $50.00*
Responsibilities
Lead department sales growth through merchandising and pricing
Forecast sales trends and align product assortments
Monitor competitive pricing and adjust strategies
Drive continuous improvement in revenue performance
Lead team engagement and development
Requirements
Completion of 2 or more years of college
1 year's retail experience and 1 year's supervisory experience
2 years' general work experience, including 1 year's optical experience
Nice to have: supervising 5 or more direct reports
Lead the optical department at a Walmart Vision Center, managing sales, merchandising, staffing, compliance, and customer service to achieve financial and operational goals.
Compensation
The hourly wage range for this position is $37.00 - $50.00*
Responsibilities
Lead department sales growth through merchandising and pricing
Forecast sales trends and align product assortments
Monitor competitive pricing and adjust strategies
Drive continuous improvement in revenue performance
Engage team and build stakeholder connections
Requirements
Completion of 2 or more years of college
1 year retail experience and 1 year supervisory experience
2 years general work experience including 1 year optical experience
Nice to have: Supervising 5 or more direct reports
As a Patient Service Specialist, you’ll help create an exceptional experience for patients, families and visitors from arrival through checkout. You’ll welcome and check in patients, collect co-pays, complete visit preparations, assist with kiosk use, and support patients with scheduling, pre-registration and MyChart enrollment.
Responsibilities
Provide comprehensive, proactive and “Patients First” experience for patients and visitors
Investigate, triage and resolve patient issues using the established HEART model
Create a welcome and professional environment, interact with patients and ensure stellar patient experiences
Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services
Enter and maintain confidential patient information
Provide compassionate, expert-level pharmacy consulting services to patients, educate and consult patients on medication usage, side effects, and cost-effective options, deliver clinical healthcare services, ensure medication safety, and mentor and train pharmacy team members.
Compensation
Competitive pay – Competitive wage offered based on geography and other business-related factors
Responsibilities
Provide compassionate, expert-level pharmacy consulting services to patients
Educate and consult patients on medication usage, side effects, and cost-effective options
Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management
Ensure medication safety through accurate compounding, dispensing, and regulatory compliance
Mentor and train pharmacy team members in a collaborative and supportive environment
Requirements
BS in Pharmacy or Pharmacist Degree from an accredited educational institution
Nice to have: At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations
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