Provide front‑line technical support for ICE Mortgage Technology products and platform technologies, resolving client issues and ensuring service level attainment.
Responsibilities
Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions
Resolve problems in a timely manner with minimal assistance for 85% of all cases assigned
Drive service level attainment to departmental standards
Strive for first‑call resolution while maintaining appropriate technical escalation rates
Recognize and respond to systemic customer‑impacting problems
Senior hands‑on technician for deployable maintenance of autonomous maritime platforms, diagnosing, repairing, and sustaining diesel, mechanical, electrical, and integrated vehicle systems in the field.
Compensation
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Responsibilities
Diagnose, repair, and troubleshoot diesel, mechanical, electrical, communications, networking, perception, sensor, power, and other integrated vehicle systems and subsystems
Perform inspections, preventive maintenance, repairs, component replacement, and system validation to return platforms to fully mission capable status
Execute complex diesel engine diagnostics, maintenance, and repair with high precision
Provide on‑site technical leadership during field operations, testing, and customer events
Maintain accurate technical documentation, including maintenance records, troubleshooting notes, system configurations, test results, parts usage, and equipment deficiencies
Requirements
High school diploma or equivalent
Nice to have: marine diesel
Nice to have: Volvo Penta VODIA
Nice to have: Volvo Penta, Cummins, or equivalent certification
Early‑career Sales Engineer who learns TP‑Link’s Omada networking and surveillance solutions through hands‑on training, labs, customer scenarios, and mentorship from experienced engineers.
Compensation
$23/Hr - $28/Hr + Performance-Based Monthly Incentive Plan
Responsibilities
Learn TP‑Link’s networking and surveillance portfolio, including wired and wireless networking, cloud management, security, and related technologies.
Build hands‑on knowledge by configuring, testing, and troubleshooting products in lab environments.
Support Sales Managers with customer presentations, technical questions, and solution proposals.
Learn to understand customer requirements and translate them into appropriate technical solutions.
Prepare and deliver product demonstrations, technical presentations, and training sessions for partners and customers.
Requirements
Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Electrical Engineering, Networking, or a related technical field
Senior hands‑on mechanic for deployable maintenance of autonomous maritime platforms, diagnosing, repairing, and sustaining diesel, mechanical, electrical, and integrated vehicle systems in the field.
Compensation
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Responsibilities
Diagnose, repair, and troubleshoot diesel, mechanical, electrical, communications, networking, perception, sensor, power, and other integrated vehicle systems and subsystems
Perform inspections, preventive maintenance, repairs, component replacement, and system validation to return platforms to fully mission capable status
Execute complex diesel engine diagnostics, maintenance, and repair with high precision
Provide on‑site technical leadership during field operations, testing, and customer events
Maintain accurate technical documentation, including maintenance records, troubleshooting notes, system configurations, test results, parts usage, and equipment deficiencies
Requirements
High school diploma or equivalent; technical or vocational training in diesel, marine, or industrial systems preferred
Nice to have: marine diesel and/or Volvo Penta VODIA experience
Nice to have: diesel engine certification (Volvo Penta, Cummins, or equivalent)
Nice to have: experience with autonomous surface vessels, unmanned maritime systems, or defense technology programs
Senior hands‑on technician for deployable maintenance of autonomous maritime platforms, diagnosing, repairing, and sustaining diesel, mechanical, electrical, and integrated vehicle systems in the field.
Compensation
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Responsibilities
Diagnose, repair, and troubleshoot diesel, mechanical, electrical, communications, networking, perception, sensor, power, and other integrated vehicle systems and subsystems
Perform inspections, preventive maintenance, repairs, component replacement, and system validation to return platforms to fully mission capable status
Execute complex diesel engine diagnostics, maintenance, and repair with high precision, and support overhaul and rebuild activities
Provide on‑site technical leadership during field operations, testing, and customer events
Maintain accurate technical documentation, including maintenance records, troubleshooting notes, system configurations, test results, parts usage, and equipment deficiencies
Deliver world-class customer support and service in the maintenance and repair of desktops, laptops, and mobile devices. Support the troubleshooting and maintenance of core infrastructure.
Responsibilities
Deliver of world-class customer support and service in the maintenance and repair of desktops, laptops, and mobile devices.
Support the troubleshooting and maintenance of core infrastructure.
Assist in the ramp activity of new and existing business, and champions the relationships between the IT department and our Service Delivery programs.
Maintain, analyze, troubleshoot, and repair desktop and laptop computer systems: Computer peripherals and various mobile devices (phones and tablets) running Android, Apple and Microsoft operating systems.
Document, maintain, repair, upgrade or replace hardware and software for laptop and desktop systems.
Assist with day‑to‑day network operations, documentation, equipment deployment, troubleshooting, and infrastructure improvement activities as a student network administrator.
Compensation
Salary Range: $60,899 - $74,952
Responsibilities
Assist with the installation, configuration, testing, and deployment of network equipment, including switches, routers, wireless access points, and related infrastructure.
Support day‑to‑day troubleshooting of wired and wireless network connectivity issues.
Assist with network equipment replacements, upgrades, lifecycle activities, and infrastructure deployments.
Perform basic network administration and validation tasks under the guidance of experienced team members.
Help maintain accurate network documentation, diagrams, equipment inventories, IP addressing information, and configuration records.
Requirements
post‑secondary program majoring in computer science, computer systems technology, or related program
Nice to have: Cisco CCNA fundamentals
Nice to have: familiarity with Cisco switches
Nice to have: familiarity with Cisco routers
Nice to have: familiarity with wireless technologies