The Project Portfolio Analyst will support project and program controls, including building annual and future portfolios of work, monitoring the performance of the current project portfolio, and providing financial analysis and reporting to support organizational decision-making.
Compensation
Pay Rate: $37.00/hr on W2
Responsibilities
Monitor the performance of the current year's portfolio of projects
Help identify the projects most critical to organizational success
Support the prioritization of work to ensure the appropriate projects are completed within budget
Analyze project performance, resource requirements, schedules, risks, and portfolio dependencies
Recommend potential portfolio-balancing actions when projects shift off course
Requirements
Bachelor's degree in Business, Engineering, or a comparable discipline
Nice to have: experience in a Project Management Office environment
Nice to have: experience with project controls
Nice to have: experience with portfolio management
Provide Tier 2 support for Oracle Health’s Millennium Capacity Management solution, troubleshooting application issues, managing support tickets, and maintaining reliable healthcare workflows.
Responsibilities
Investigate and resolve application issues by gathering information, using troubleshooting tools, observing end‑user workflows, and reproducing reported problems.
Use SQL queries, database analysis, and application logs to investigate data discrepancies, functionality concerns, and data extract requests.
Perform authorized database updates, server restarts, and other remediation activities in accordance with approved procedures and change management requirements.
Take ownership of support tickets from initial investigation through resolution, keeping customers informed of progress and next steps.
Prioritize incidents and service requests based on severity, urgency, customer impact, and agreed service level commitments.
Customer Service Analyst within the Executive Service Desk, providing high-touch, personalized support to executive participants across Workplace Solutions products and services.
Responsibilities
Serve as a primary point of contact for executive participants, delivering a personalized, high-touch service experience.
Build trusted relationships by demonstrating professionalism, discretion, responsiveness, and a strong understanding of each participant's needs.
Respond to participant inquiries through phone and email, providing accurate, timely, and thoughtful guidance.
Take ownership of participant inquiries from initial contact through resolution, coordinating with internal partners and keeping participants appropriately informed throughout the process.
Recognize opportunities to deepen the participant relationship by connecting participants with appropriate internal partners, resources, and capabilities that may support their broader financial needs.
Requirements
Bachelor's degree in Economics, Finance, Business, or a related discipline, or equivalent professional experience.
Graduate programme focused on technology and AI transformation consulting, providing early responsibility across strategy, architecture, programme management and AI initiatives.
Responsibilities
Working across a range of industries and clients to address technology and transformation challenges
Becoming well-rounded across market-leading and emerging technologies, including GenAI and AI-enabled transformation
Applying technology and AI-led solutions to solve complex client challenges and support long-term business value
Leveraging the expertise of EY teams to help shape clients’ technology agendas, operating models and transformation journeys
Supporting clients to plan and deliver organisation-wide transformation programmes across strategy, architecture, operations and delivery
Support the IT team in maintaining daily IT operations, including end-user devices, applications, and basic system support.
Responsibilities
Support the IT team in maintaining daily IT operations, including end-user devices, applications, and basic system support.
Assist with hardware and software setup, troubleshooting, and updates to ensure smooth workstation performance.
Work closely with the Asia Service Desk to help track and resolve user issues through the ticketing system, as well as support on-site activities such as equipment setup and system checks.
Provide assistance in asset tracking, documentation, and maintaining accurate records of IT resources.
Participate in IT administrative tasks, including supporting procurement processes, preparing documentation, and assisting with onboarding-related IT setup for new employees.
Requirements
Tertiary education in Computer Science, IT, or Software Engineering
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