Lead the facility reliability program and technical governance of operational facilities, overseeing incident management, engineering portfolio performance, and program ownership across the live portfolio.
Locations (2)
Saint-Laurent, Quebec, Canada
Montreal, Quebec, Canada
Responsibilities
Define performance metrics and manage risks
Monitor recurring issues and track corrective actions
Lead technical governance of operational facilities
Oversee incident management and technical escalations
Coordinate engineering portfolio performance and produce executive reports
Requirements
Bachelor's degree in Electrical, Mechanical, or a related engineering discipline
Lead complex software and firmware programs for NVIDIA’s next-generation AI data centers, driving from initiation through delivery.
Responsibilities
Drive large, complex software and firmware programs from technology initiation and pathfinding through POR, planning, and delivery.
Engage with Product, Architecture, and R&D on requirements, technical tradeoffs, and dependencies, driving clarity on scope, priorities, and decisions.
Translate evolving technical inputs into executable plans with clear ownership, milestones, resource commitments, and success criteria.
Drive alignment and execution across teams, anticipate risks, resolve gaps, and hold stakeholders accountable for commitments.
Communicate program status, risks, tradeoffs, and required decisions clearly to technical teams and executives.
Requirements
B.Sc. or M.Sc. in Computer Science, Electrical Engineering, or a related field.
Lead medium‑complexity operational programs and transformation initiatives in a SaaS space, independently owning program execution, risk management, and stakeholder alignment.
Compensation
Base pay is one component of our total rewards program, which may also include incentive compensation, bonuses, and a comprehensive benefits package.
Responsibilities
Lead end‑to‑end execution of operational initiatives in a SaaS space
Drive structured decision‑making across business units
Proactively identify and mitigate cross‑team dependencies
Monitor business outcomes such as efficiency gains, revenue enablement, or cost optimization
Influence improvements in governance frameworks and reporting rigor
Strategic executive responsible for championing the customer perspective across the organization and shaping and delivering a best‑in‑class customer experience across Link’s enterprise-wide industrial real estate portfolio.
Compensation
$175,000 - $190,000 represents the presently anticipated base compensation pay range for this position at Link. Actual pay may vary based on various factors, including but not limited to location and experience.
Responsibilities
Design and implement enterprise-wide strategies for a consistent, impactful customer experience across all touchpoints and channels throughout the customer lifecycle.
Map, architect, and continuously refine the customer journey in partnership with Operations, lead CX pilots that test, validate, and scale new experience concepts into repeatable, operationalized programs, identifying and resolving gaps that reduce friction and drive loyalty.
Own customer and vendor operational communications, and oversee enablement programs and training across the enterprise – including Link Way, CX Champions, and the CX Allowance.
Oversee the delivery of white-glove, high-touch service for our high-value Focus Customers while providing digital-first omnichannel support across all customer segments and digital products.
Support the scaling of CX and customer intelligence through digital tools and platforms, including but not limited to Link+, FieldIQ, chatbot, call center and messaging.
Requirements
Bachelor’s degree in Business, Psychology, Marketing, Communication, or a related field
Holistic Program Owner and external face of STARK’s customer-facing software and mission control suite, leading departments across Command & Control (C2) Applications, Ground Control Stations, and Simulation.
Locations (2)
Berlin, Berlin, Germany
Munich, Bavaria, Germany
Responsibilities
Own the end-to-end Minerva Frontline program, taking full accountability for its strategic roadmap, program budget, commercial targets, and cross-functional delivery across all three product lines.
Lead, mentor, and empower three direct reports and scale the broader multi-disciplinary organization across Berlin and Munich in these teams.
Define and communicate a compelling product vision internally, aligning engineering and UX teams around operator needs.
Serve as the primary external representative for Minerva Frontline, pitching and demonstrating our C2, GCS, and simulation capabilities to military end-users, defence ministries, and procurement bodies (e.g., BAAINBw).
Drive seamless system interoperability, ensuring Minerva Frontline connects effortlessly with STARK’s physical unmanned platforms, third-party assets, and sovereign Battle Management Systems.
Senior Facility Engineer – Program Lead5C Data Centers USA, Inc. · Saint-Laurent, Canada+1 more
Partner Specializations LeadAnthropic · San Francisco, US+1 more
Director Minerva FrontlineSTARK Defence (legal entity SKD SE) · Berlin, Germany+1 more