Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
Responsibilities
Carry out standard customer service activities and handle simple customer inquiries
Assess compliance with established standards and protocols for routine inquiries
Receive visitors and assist with various requests for information, referring more complex matters to colleagues
Ensure that basic customer details held in the system are accurate, and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call
Interview the customer, following a multilevel sales script, to clarify the customer's requirements
Requirements
NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent
Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
Responsibilities
Carry out standard customer service activities and handle simple customer inquiries
Assess compliance with established standards and protocols for routine inquiries
Receive visitors and assist with various requests for information
Ensure that basic customer details held in the system are accurate
Interview the customer, following a multilevel sales script, to clarify the customer's requirements
Requirements
NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
Responsibilities
Carry out standard customer service activities and handle simple customer inquiries.
Assess compliance with established standards and protocols for routine inquiries.
Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Ensure that basic customer details held in the system are accurate, and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call.
Interview the customer, following a multilevel sales script, to clarify the customer's requirements.
Requirements
NQF Level 4 - Grade 12
School leaving Certificate
National or Occupational Certificate or equivalent
The Leasing Consultant’s primary job is to rent apartments, whether it’s to a new prospect or a current resident.
Responsibilities
Perform all tasks related to renting apartment homes including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents throughout the property, qualifying prospects and closing the sale by obtaining a rental application and a deposit.
Visually inspect entire property (office, models, compactor, vacants, and amenity areas) daily for cleanliness. Inspect and touch up model units.
Process rental applications, obtain required documents, schedule move-ins and prepare all lease file documents.
The role involves championing valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing 'fit for purpose' financial plans and solutions.
Responsibilities
Championing valued customers to achieve their lifetime goals
Identifying financial needs
Providing sound financial advice
Recommending and implementing 'fit for purpose' financial plans and solutions
