The Participant Experience Liaison is accountable for connecting PACE participants to our PACE system of care, and serving as a liaison between participants and their WelbeHealth care team. This role focuses on ensuring smooth onboarding to the PACE program, and plays a key role in supporting participants throughout their entire WelbeHealth journey.
Compensation
$24.39—$32.20 USD
Responsibilities
Act as a liaison and maintain open communication with interdisciplinary team (IDT) disciplines, other care team members, and external providers to ensure the highest level of care
Assist management with participant experience and service recovery related special projects, such as implementation of satisfaction surveys
Facilitate communication among service providers, families, participants, and caregivers
Provide customer service calls to ensure satisfaction with IDT and specialty care appointments
Support the grievance process, providing high touch customer service and partnering with IDT and participant until resolution
Requirements
High school diploma or equivalency
Bachelor’s degree in communications or relevant field preferred
The Operations Team Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready.
Responsibilities
Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor.
Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy.
Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
As a Contact Center Specialist 1, you'll be the first point of contact for customers, providing professional, high-quality support across multiple channels.
Compensation
Starting wage: $18/hour
Incentives: Shift differentials and performance-based bonuses available
Responsibilities
Handle 50+ inbound calls daily with a focus on one-call resolution
Provide accurate, timely responses via phone, email, chat, and other channels
Enter and manage orders across all platforms (phone, email, fax, mail, PO)
Outbound phone sales campaign
Support customers with order status, product information, and account updates
Requirements
High school diploma or GED
Nice to have: Prior experience or interest in agriculture, farming, or gardening
Serve as trusted advisor for clients seeking real-world experience from a peer agency, developer, or investor perspective to inform their decision-making on TOD, real estate, and housing transactions.
Provide clear and informed perspective on project feasibility and implementation to clients including market conditions, feasibility factors, risk management, and next steps in the transaction process.
Build client relationships and manage interactions throughout the engagement lifecycle.
Coordinate teams of junior staff, senior staff, and technical experts as technical lead, task order lead, task lead, or project manager.
Upwardly/laterally manage inputs from regional leadership to flag key delivery choices, considerations, and risks.
Inspect assigned restroom every 30 minutes and clean and replenish supplies as needed and/or alert the common area cleaners of problem areas.
Communicate with server and hostess/host to assure efficient seating, table utilization and customer service.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.