Maintain physical infrastructure behind large-scale cloud services, troubleshoot server hardware, perform break/fix repairs, and support data center operations.
Compensation
The pay range for this position is $25.00 - $30.00/hr.
Responsibilities
Troubleshoot and repair production server hardware using diagnostic tools and command-line utilities
Perform break/fix activities and replace failed hardware components
Conduct server commissioning, decommissioning, upgrades, and hardware refresh activities
Install and deploy new server hardware through rack-and-stack operations
Monitor system alerts and respond to hardware-related incidents
Provide on‑site technical support for Dell PowerEdge and other enterprise server hardware, diagnosing and repairing server hardware failures in data center, field service, or customer environments.
Responsibilities
Provide on‑site technical support for Dell PowerEdge and other enterprise server hardware
Diagnose and resolve server hardware failures and system issues to minimize customer downtime
Perform hands‑on hardware installation, removal, replacement, and repair of components such as memory, CPUs, power supplies, fans, hard drives, RAID/HBA, NICs, GPUs, motherboards
Perform rack‑and‑stack, server installation, cabling, component swaps, and hardware configuration
Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics
Requirements
Associate’s or Bachelor’s degree in IT, Computer Science, or a related field
Nice to have: Dell PowerEdge
Nice to have: Dell or other enterprise hardware certifications
Responsible for the implementation, performance tuning and recovery procedures for mission critical enterprise systems and supporting infrastructure.
Responsibilities
Administer and support enterprise infrastructure environments, including Microsoft technologies (Windows Server, Active Directory, Entra ID, Azure), virtualization platforms (VMware, Hyper‑V, SRM), and hardware infrastructure (Servers, UCS, Storage).
Design, implement, and maintain monitoring, capacity, configuration, and performance management processes to ensure system reliability and SLA compliance.
Manage and optimize Active Directory services in large‑scale corporate environments supporting 15,000+ users across multiple domains.
Ensure adherence to ITIL best practices, including Incident, Change, Request, and Problem Management processes.
Maintain compliance with security, governance, and regulatory requirements, including HIPAA, SOX, GDPR, and other applicable standards.
Requirements
Bachelor’s degree in Computer Science, Engineering or other related discipline
Responsible for the health of server and network infrastructure for data centers and global points of presence, managing operations metrics, troubleshooting, inventory, and documentation.
Locations (2)
Southaven, Mississippi, United States
Memphis, Tennessee, United States
Responsibilities
Report to the job site during initial construction and report back to the engineering team as required
Perform troubleshooting and monitoring of the servers and network in our data centers and global points of presence
Rack and stack data center network equipment
Maintain warehouse inventory and asset management using internal application
Labeling and troubleshooting for fiber/optics cables
Requirements
High school diploma or equivalency certificate
Nice to have: Experience being on-call
Nice to have: Experience leading data center infrastructure projects
As a Systems Engineer II (VMware Administrator), you will be responsible for the design, implementation, maintenance, and support of the NCTE VMware virtualization environment.
Compensation
The projected compensation range for this position is $89,100.00-$148,200.00.
Responsibilities
Design, deploy, and configure VMware vSphere servers.
Monitor, troubleshoot, and optimize VMware infrastructure performance.
Manage VMware vCenter Server, including resource allocation, and performance tuning.
Plan and execute VMware ESXi host upgrades, patches, and security enhancements.
Collaborate with other IT teams to integrate VMware infrastructure with storage, network, and other systems.
Requirements
High School Diploma
Bachelor's degree in Computer Science, Information Technology, or related field
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