Provides Tier 1 & 2 technical support and assistance to schools and departments in the installation and operation of computer hardware, software, and peripherals.
Compensation
$59,764.74 - $101,590.99
Responsibilities
Provides customer support to both technical and non-technical customers and proactively follows-up to ensure complete resolution
Translates technical information effectively for non-technical personnel to ensure understanding
Works independently or as part of a team to identify and resolve issues with Chromebooks, Windows devices, printers, copiers, and application administration
Performs through root-cause analysis on support incidents, ensuring all issues are properly identified and documented; Elevates complex issues as required
Provides support for audio/visual (A/V) equipment, including speakers, projectors, microphones, lighting, and sound boards
Requirements
Education, training or experience sufficient to demonstrate the required knowledge, skills and abilities
Lead all commercial, contractual, procurement, and financial management activities across major industrial, logistics, manufacturing, and hyperscale data centre developments in the UAE or GCC.
Responsibilities
Lead commercial strategy and commercial management activities across large-scale industrial and data centre projects
Develop project-specific commercial execution plans and governance frameworks
Ensure commercial objectives are aligned with project delivery and client requirements
Provide strategic advice to senior leadership on commercial opportunities and risks
Lead and mentor commercial teams across multiple projects
Field Service Technician responsible for maintaining, troubleshooting, and repairing material handling equipment in a warehouse automation environment.
Responsibilities
Keep equipment running in production
Perform maintenance, troubleshooting and repair of material handling equipment
Install and set up new equipment
Interact with customers to determine problems
Complete field service reports
Requirements
Associate's Degree in related field or equivalent hands-on job experience
Provide advanced support for enterprise Epic and laboratory applications, troubleshoot and resolve complex issues in the Electronic Medical Record, coordinate testing, validation, and production releases, and optimize systems for performance, scalability, and maintainability.
Responsibilities
Provide advanced support for enterprise Epic and laboratory applications
Troubleshoot and resolve complex issues in the Electronic Medical Record
Coordinate testing, validation, and production releases
Optimize systems for performance, scalability, and maintainability
Support end users in efficient and accurate utilization of software applications, technology, and electronic medical records across laboratory operations
Brindar un servicio al cliente excepcional y resolver quejas de clientes a través de teléfono, correo electrónico, Salesforce y redes sociales.
Compensation
Salario Atractivo y Oportunidades de Crecimiento Profesional Salario competitivo con oportunidades de desarrollo profesional en un entorno internacional
Responsibilities
Atender y resolver quejas de clientes a través de teléfono, correo electrónico, Salesforce y redes sociales
Realizar tareas administrativas relacionadas con el departamento
Gestionar y responder a los correos electrónicos recibidos a través de las diferentes direcciones de SIXT España
Apoyar a las sucursales en la corrección de facturas y reembolsos
Proporcionar soporte en los procesos de facturación y ajustes necesarios en las facturas
Provide software technical support and troubleshooting to field engineers, technicians and customers, including engineering liaison and escalation assistance.
Responsibilities
Provide software technical support and troubleshooting to company field engineers, technicians and customers
Assess and respond to situations where procedures have failed while upgrading or rebuilding software on problematic equipment
Initiate and drive Alpha, Pre-Beta, and Beta Tests for Continuous Improvement Project (CIP) programs and equipment upgrades
Provide analysis of data and drive process and product improvements
Report design, reliability, and maintenance problems to engineering
Requirements
BS degree, technical education, or equivalent work experience
Provide technical support and troubleshooting for Daifuku field engineers and customers, including software and equipment maintenance, and coordinate with engineering and Japan support.
Responsibilities
Provide software technical support and troubleshooting to field engineers, technicians and customers
Assess and respond to situations where procedures have failed during software upgrades or rebuilds
Initiate and drive Alpha, Pre-Beta, and Beta Tests for Continuous Improvement Project programs and equipment upgrades
Provide analysis of data and drive process and product improvements
Report design, reliability, and maintenance problems to engineering
Requirements
BS degree, technical education, or equivalent work experience
Coordinate, organise, and supervise the activities of the production test team, ensuring compliance with quality, productivity, safety, and delivery deadline objectives, and guaranteeing that all tested products meet the technical and regulatory requirements defined by the company.
Compensation
A competitive package according to experience
Responsibilities
Coordinate and distribute the daily activities of the test team
Ensure the availability and operability of test documentation and test means
Prepare the Test Dossier and ensure compliance with the production plan and delivery objectives
Monitor the area's performance through productivity and quality indicators
Analyse failure, rejection, and rework indicators, and report test and quality KPIs on a monthly basis
Requirements
Technical qualification in Telecommunications, Electronics, or Mechatronics
Support customers with product, account and subscription inquiries, billing, invoicing, payment requests, and guide users through platform features and troubleshooting while maintaining clear case notes and following internal quality procedures.
Responsibilities
Support customers with product, account and subscription inquiries
Assist with billing, invoicing and payment-related requests
Guide users through platform features and basic troubleshooting
Maintain clear case notes and follow internal quality procedures
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