Lead the Bangalore technical support operation for Backup & Storage, overseeing daily support operations, managing escalations, and driving technical excellence to ensure high customer satisfaction.
Responsibilities
Manage, mentor, and scale a team of Tier 1 support engineers for Backup /Storage/ SaaS product portfolio
Oversee daily ticket queues, shift handovers, and adherence to Service Level Agreements (SLAs)
Act as the primary point of contact for high-priority customer escalations and critical data-loss scenarios
Partner with Engineering, Product Management, and Quality Assurance to resolve product bugs and influence the product roadmap
Track, analyze, and report on key performance indicators (KPIs) including CSAT, First Day Resolution (FDR), and Mean Time to Resolution (MTTR) along with productivity
Requirements
Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field
Nice to have: experience managing global, 24/7 follow-the-sun support operations across multiple time zones
Nice to have: industry-recognized certifications related to Backup, Storage, Cloud technologies, networking
Lead and manage complex, enterprise‑scale projects for Databricks Forward Deployed Engineering team, ensuring commercial delivery, risk mitigation, and customer success across multiple concurrent engagements.
Responsibilities
Own commercial delivery of services from project administration to director level across concurrent projects
Define, manage, scope and mitigate risk across projects, enforce reporting, milestone tracking and financial management
Work with account management and customer teams to complete handover from sales to delivery
Ensure accurate reporting on projects and keep all relevant parties up to date
Support efficient receipt, storage, and shipment of products while maintaining accurate inventory records using advanced tools such as Excel and warehouse management systems.
Compensation
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package.
Responsibilities
Receive & Inspect Shipments: Unload deliveries, verify contents against purchase orders, and ensure processes are met.
Order Fulfilment: Efficiently pick work orders with accuracy and speed, ensuring that all products are correctly identified, labelled, packaged, and documented to meet expectations and support seamless order fulfilment.
Inventory Management: Use Excel and warehouse management systems to track inventory levels, conduct cycle counts, and reconcile discrepancies.
Data Reporting: Generate and update inventory reports using Excel to support management in decision-making and process improvements.
Warehouse Maintenance: Ensure a clean, safe, and well-organized work environment by adhering to safety and operational protocols.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles to deliver high quality solutions in a hyper‑growth environment.
Responsibilities
Help establish technical direction, foster team culture, grow junior engineers and deliver exciting features to internal and external customers.
Take end to end ownership of the software development life cycle, including design, testing, deployment and operating.
Be very hands‑on; work with the engineering team to manage the day‑to‑day development activities by leading architecture decisions, participating in designs, design review, code review, and implementation.
Champion operational, technical and process improvements.
Work with your manager and other engineers in delivering to the roadmap.
Requirements
Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
Nice to have: Full software development life cycle
A mission-obsessed sales leader to own and grow a portfolio of business across the US Army, focusing on cloud transformation and infrastructure modernization in the Huntsville area.
Compensation
The base salary range for this position is listed below... 128,600.00 - 173,900.00 USD annually
Responsibilities
Develop and execute an account strategy that drives revenue growth across the US Army portfolio
Build executive relationships and earn trust with senior military leaders, SES civilians, program managers, and contracting officers
Identify, qualify, and pursue high-value opportunities at pace
Lead pursuit teams orchestrating cross-functional teams of Solutions Architects, Technical Account Managers, Partner Development Managers, and Delivery specialists
Navigate the ecosystem with Federal Systems Integrators, ISVs, and solution providers
Requirements
Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
Nice to have: AWS services
Nice to have: MBA
Nice to have: executive level engagement with SVP/VP/C-Suite
Nice to have: managing complex direct product/service contracts selling to the US Army
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
Site Construction ManagerNewKeeley Construction · Canton, US
Data EngineerNewK2 Space · Los Angeles, US
Manager- Technical Support EngineerNewKaseya · Bangalore, India
Sr. Technical Program Manager, FDENewDatabricks · Tokyo, Japan
Warehouse AssociateNewAnduril Industries · Sydney, Australia
Sr Product Manager, Tech, BESS, Power Generation SolutionsNewAmazon · Seattle, US+1 more