Referso Jobs

Customer Care Support in Fiber Installation

Pramira Inc · Posted Nov 9, 2026

Open

Remote, Philippines
Remote

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Customer Care Support in Fiber Installation

Pramira Inc · Posted Nov 9, 2026

Open

Remote, Philippines
Remote

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Systems Support Specialist, FCM M&E - Kuala Lumpur

Flight Centre · Posted Nov 10, 2026

Open

Kuala Lumpur, Kuala Lumpur, Malaysia
On-site
Full-time · Mid
3+ years

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Manage and support M&E business systems across global operations, acting as subject matter expert for key platforms and coordinating technical support activities.

Responsibilities

Manage day-to-day administration of M&E business systems
Configure and maintain system settings, permissions, templates, and workflows
Conduct quarterly access audits
Coordinate technical support with external vendors and internal teams
Act as SME for platforms such as Qondor, Cvent, EventsAir, Event Workspace, AMGiNE, Venue Finder, M&E Backstage

Requirements

Nice to have: Microsoft systems
Nice to have: communications certifications
Nice to have: learning-related certifications

Skills

system administration technical support troubleshooting change management support tools Cvent EventsAir

Application Support Engineer

Accenture Infrastructure and Capital Projects, LLC · Posted Nov 9, 2026

Open

Mumbai, Maharashtra, India
12+ years

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Act as software detectives, providing dynamic service to identify and solve issues within multiple components of critical business systems.

Responsibilities

Investigate and resolve issues across various components of essential business systems
Collaborate with multiple teams to understand system intricacies and deliver timely solutions
Lead efforts to streamline issue resolution processes and improve system performance
Mentor junior team members to develop technical and problem‑solving skills
Coordinate cross‑functional communication to ensure alignment on system updates and incident management

Requirements

15 years full time education

Skills

.Net Full Stack Development software debugging troubleshooting techniques application lifecycle management support tools database management

Customer Care Agent (Emails & Chats)

Bosta · Posted Jun 15, 2026

Open

Cairo, Cairo, Egypt
Contract

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Provide proactive client support via email and chat, resolving issues and maintaining positive relationships.

Responsibilities

Maintain a positive, empathetic, and professional attitude toward clients at all times
Assist with challenging client requests or issue escalations as needed
Acknowledge and resolve clients' complaints
Communicate and coordinate with colleagues as necessary
Keep records of client interactions, transactions, comments, and complaints

Requirements

Nice to have: Familiarity with logistics industry

Skills

Client Support Problem Solving Communication Patience Multi-tasking Help Desk Tools Help Desk Support Tools

Onbase Systems Engineer

Cook Children%27s Health Care System · Posted Nov 6, 2026

Open

Fort Worth, Texas, United States
3+ years

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Responsible for developing, integrating, testing, maintaining, installing, and deploying OnBase related components and applications, and providing consulting services for integration of information technologies into clinical and business processes.

Responsibilities

implementation and configuration of OnBase and related applications
development of enterprise architecture
participation in application upgrades
resolution of problems and issues associated with installed applications
diagnosis of failures in application software

Requirements

high school diploma or equivalent
BA/BS degree in IS or Business (preferred)

Skills

systems software / hardware networks Windows operating systems processes and tools for system management problem reporting change management support tools

High Volume Business Support Specialist

Wise · Posted Nov 6, 2026

Open

São Paulo, São Paulo, Brazil
Hybrid
Full-time · Associate
R$7K–R$7K per month
2+ years

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High-volume customer support role focused on case ownership, retention, and operational excellence within a fast-growth fintech environment.

Compensation

BRL 7,250 gross per month

Responsibilities

Take full cradle-to-grave ownership of customer enquiries and issues by default.
Manage a dynamic workflow across different channels, ensuring high-volume demand is met without sacrificing quality.
Use creative thinking to diagnose complex issues and find solutions beyond standard procedures.
Work closely with KYC and Financial Crime teams to facilitate customer issues.
Identify 'at-risk' behaviors and intervene with high-touch service to prevent churn.

Requirements

Nice to have: FinTech experience
Nice to have: SaaS experience
Nice to have: Tech experience

Skills

2+ years in customer-facing role Retention Mindset Accountability Empowerment and Autonomy Creative Problem Solving

Project Manager

High Point Networks LLC · Posted Nov 6, 2026

Open

West Fargo, North Dakota, United States
3–5 years

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The Project Manager is responsible for overseeing technology projects by planning, executing, monitoring, and closing projects within the predefined scope, time, and budget constraints.

Responsibilities

Develop project plans, goals, and budgets: identify resources needed, develop schedules, and measure results
Understand overall project objectives as well as the role and function of each project team member
Ensure the project objectives and requirements are clear and agreed upon by all project team members
Provide effective and timely communication to all project stakeholders
Assist project team in design and development tasks as needed

Requirements

Nice to have: Project Management Professional (PMP) certification

Skills

Project Management Project Management Professional (PMP) certification Analytical skills Organization skills Communication skills Customer experience

Customer Support Associate

Grey · Posted Jan 8, 2025

Open

Remote, United States +9 more
Remote
Associate
3–5 years

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Looking for a customer success associate to join the team to provide the best experience for users, handle technical problems, and manage customer relationships.

Locations (10)

United States
United Kingdom
Canada
Portugal
Brazil

IT Support Manager

DL Remote · Posted Nov 6, 2026

Open

Remote, Austria +4 more
Remote
Full-time · Associate
€50K–€60K per year
2+ years

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Supporting and optimizing customer IT infrastructure remotely and on-site, providing technical support, and participating in IT projects.

Locations (5)

Salzburg, Salzburg, Austria
Wien, Wien, Austria
Oberösterreich, Austria
Tirol, Austria
Graz, Steiermark, Austria

Compensation

Attraktives Gehalt bis 60k€ (verhandelbar)

Responsibilities

Sr Tech Supp Professional

Honeywell · Posted Nov 6, 2026

Open

Tokyo, Tokyo, Japan
Senior

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Provide technical support and troubleshooting assistance to customers and internal teams, analyze and resolve complex technical issues related to Honeywell’s industrial automation products and solutions, collaborate with engineering, sales, and product management teams, document and track support cases, assist in development of technical documentation and training materials, participate in continuous improvement initiatives, lead customer quality discussions, manage RMA cases, influence cross-functional stakeholders, and apply structured problem-solving methodologies.

Responsibilities

Provide technical support and troubleshooting assistance to customers and internal teams
Analyze and resolve complex technical issues related to Honeywell’s industrial automation products and solutions
Collaborate with engineering, sales, and product management teams to address customer needs and improve product functionality
Document and track support cases, ensuring timely and accurate resolution
Assist in the development of technical documentation and training materials

Requirements

Bachelor's degree in Engineering, Computer Science, or a related field

Skills

industrial automation systems control technologies software diagnose and resolve complex technical issues

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