Supports the development, enhancement, and operation of the organization’s learning products, technologies, and platforms, combining product management, business analysis, technical problem-solving, and practical knowledge of enterprise learning technologies to deliver scalable solutions.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.
- Partner with product management to gather, analyze, and translate business, learner, and system needs into clear product requirements, user stories, acceptance criteria, process flows, and supporting documentation.
- Develop a strong functional and technical understanding of learning products, technologies, and platforms, including learner access, content delivery, learning pathways, assessments, credentials, permissions, notifications, analytics, and integrations.
- Use knowledge of learning technology administration and configuration to evaluate requests, investigate issues, validate expected behavior, and recommend sustainable solutions.
- Prepare and present enhancement requests, business needs, platform issues, solution options, and recommendations to product governance and core team stakeholders.
- Work directly with learning partners to understand their goals, clarify requirements, assess platform capabilities, and guide requests toward appropriate product, configuration, process, or support solutions.