Senior Technical Service & Development Specialist supporting Dow Construction Chemicals’ APAC R&D/TS&D organization in Ho Chi Minh City, Vietnam, focusing on technical leadership, application development, and market support for construction chemicals across Southeast Asia.
Responsibilities
Provide regional technical leadership and market support for construction chemicals
Work closely with commercial teams to support product positioning and technical value communication
Deliver hands‑on technical support via laboratory evaluation, pilot trials, troubleshooting, and on‑site visits
Monitor competitive technologies and formulation trends
Support resolution of product or application‑related issues through root cause analysis
Requirements
Bachelor’s or Master’s degree in Chemistry, Polymer Science, Materials Science, Chemical Engineering, or a related discipline
Nice to have: experience supporting Southeast Asia or other emerging markets
Nice to have: strong communication skills in English and local language
Nice to have: willingness to travel within the region
Senior technical resource supporting bakery and food applications in Japan and Korea.
Responsibilities
Lead complex customer technical support projects primarily in Japan, while also supporting Korea
Independently plan and lead laboratory and customer trials for bread and other bakery applications
Lead selected application-development workstreams for noodles, rice-based products, and other processed foods
Partner with Sales and Marketing to prioritize customer opportunities, develop technical strategies, and deliver technical presentations, workshops, seminars, customer visits, and project follow-up
Share advanced technical knowledge with colleagues and continuously improve trial methods, tools, protocols, and ways of working while maintaining high standards for laboratory operations, documentation, safety, quality, hygiene, and compliance
Requirements
Bachelor's degree or higher in food science, agricultural chemistry, baking science, chemistry, biological science, or a related field
Nice to have: knowledge of enzymes or food ingredients
Nice to have: interest in applying bakery expertise to noodles, rice-based products, and other processed foods
Act as the direct interface to the 1st level support of the local ZEISS organizations, performing installations, maintenance, and troubleshooting of semiconductor manufacturing equipment.
Responsibilities
Carry out installations of new devices on-site at customers
Perform service and maintenance on devices by telephone, remotely and on-site
Troubleshoot and fault elimination by identifying systematic error influences
Analyse, resolve and document malfunctions
Act as a brand ambassador for ZEISS worldwide
Requirements
Successfully completed degree in electronics, optronics, automation technology, microsystems technology, mechatronics, physics, or comparable technical training
Nice to have: intercultural competence
Nice to have: open-mindedness towards other cultures
Technical Service Specialist role focusing on Teflon coatings
Compensation
Pay Range (in local currency): $97,843.00 - $152,880.00
Responsibilities
Partner with customers: Serve as a primary technical contact for customers, applicators, distributors and commercial teams using Teflon liquid and powder coatings.
Recommend practical coating solutions: Translate the customer’s substrate, part design, pretreatment, application process, cure capability and performance requirements into clear product and process recommendations.
Solve challenging technical problems: Lead structured troubleshooting and failure analysis for coating defects and customer complaints.
Work hands-on in the laboratory: Prepare, apply and cure coating samples and panels; evaluate performance; and convert the results into recommendations customers can use.
Support trials at customer sites: Participate in qualification trials, line trials, technical audits and on-site troubleshooting.
Requirements
Bachelor's degree in chemistry, chemical engineering, polymer science, materials science, coatings technology or related technical discipline
Nice to have: Experience with fluoropolymer coatings, including PTFE, FEP, PFA or ETFE liquid and powder systems
Nice to have: Knowledge of coating preparation and application: cleaning and pretreatment, mixing, filtration, spray equipment, film build, flash-off, curing and defect analysis
Nice to have: Experience supporting industrial applicators and strategic markets such as medical devices, chemical processing, aerospace, semiconductor, cookware/food equipment or energy
Nice to have: Experience with customer complaint investigation, competitive product replacement, qualification trials and manufacturing or raw-material changes
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