This role is critical for shifting dealer sales teams from transactional sellers to trusted advisors by building customer-back selling skills, equipping dealer teams to position solutions, not just products; strengthening value-selling and services adoption and enhancing key account management through relationship-driven consultation.
Responsibilities
Developing, implementing, and continuously improving the Dealer Sales Development framework, including sales capability strategy, training curriculum, learning pathways, dealer sales training KPIs, and effectiveness measures.
Partnering with Global Commercial Learning, Industry teams, and regional stakeholders to refresh and enhance dealer commercial learning strategies and programs.
Influencing and aligning with Industry teams, dealer leadership, and key stakeholders on commercial learning priorities, sales capability initiatives, and best practices.
Monitoring dealer sales capability and training effectiveness metrics, providing insights and recommendations to improve learning outcomes and commercial performance.
Being primary point of contact in their region for dealers, District Industry and DSD teams for Sales & Leadership training.
Lead a team of customer training professionals and UAV instructors to develop and deliver classroom, simulator, flight, maintenance, and scenario-based training for Shield AI products, ensuring customers in Ukraine can safely operate and maintain the technology.
Responsibilities
Lead, develop, and mentor a team of customer training professionals and UAV instructors
Establish team priorities, performance expectations, staffing plans, and professional-development pathways
Oversee the development and delivery of classroom, simulator, flight, maintenance, and scenario-based training for Shield AI products
Ensure training programs prepare customers to safely operate, maintain, deploy, and effectively employ Shield AI systems
Maintain high instructional standards through instructor qualification, observation, coaching, certification, and continuous evaluation
Requirements
Bachelor’s degree or equivalent combination of education and relevant experience
Nice to have: Graduate degree in education, instructional design, aviation, engineering, or a related field
Nice to have: Significant UAS experience as a pilot in command, instructor, maintainer, or mission operator
Nice to have: More than 1,000 hours of UAS pilot-in-command experience
Nice to have: Experience instructing or operating Group 1–3 UAS
Lead a team responsible for developing and delivering classroom, simulator, flight, maintenance, and scenario‑based training for Shield AI products, ensuring customers in Ukraine can safely operate and maintain the technology.
Responsibilities
Lead, develop, and mentor a team of customer training professionals and UAV instructors.
Establish team priorities, performance expectations, staffing plans, and professional‑development pathways.
Oversee the development and delivery of classroom, simulator, flight, maintenance, and scenario‑based training for Shield AI products.
Ensure training programs prepare customers to safely operate, maintain, deploy, and effectively employ Shield AI systems.
Maintain high instructional standards through instructor qualification, observation, coaching, certification, and continuous evaluation.
Requirements
Bachelor’s degree or equivalent combination of education and relevant experience
Nice to have: Graduate degree in education, instructional design, aviation, engineering, business
Nice to have: UAS pilot‑in‑command experience
Nice to have: 1,000+ hours of UAS pilot‑in‑command experience
Nice to have: experience instructing or operating Group 1–3 UAS
Lead the Learning & Development function, overseeing training operations, program development, delivery, and evaluation to drive operational excellence.
Responsibilities
Lead Training Operations
Drive Training Excellence
Partner with the Business
Manage Client-Specific Programs
Lead & Develop Teams
Requirements
Bachelor's degree in any field
Nice to have: experience handling financial services or banking programs
The Associate Manager, Clinical Care Operations will play an important role in the startup and ongoing support of our clinical trials by managing operations to train support providers working on our clinical trials.
Locations (2)
Jersey City, New Jersey, United States
East Coast, United States
Compensation
Base salary per annum: $90,000—$120,000 USD
Responsibilities
Schedule training events across time zones
Support smooth operations for live online trainings
Partner with trainers and CRO to ensure on-time training completion and training documentation
Oversight of CRO training activities, as assigned
Assess support provider competency during training, ensuring alignment with the training requirements, and escalating any concerns to clinical and operational leadership as needed
Requirements
Bachelor’s degree in life or social sciences or equivalent experience
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