Lead technical deployment and support for Google Ads customers, translating requirements into scalable solutions and collaborating with cross‑functional teams.
Tier 2 Technical Care Associates deliver timely, accurate, and professional general and technical support to all Amazon Leo customers, focusing on customer account security and troubleshooting complex technical issues.
Responsibilities
Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels.
Offer detailed technical support with clear and professional communication
Collaborate with other customer support teams to resolve complex issues
Document steps and resolutions in a clear, easy-to-follow format
Identify trends in customer issues and propose improvements to support processes
Requirements
High school diploma or equivalent
Nice to have: English language proficiency
Nice to have: Experience resolving internet service or network connectivity issues
Nice to have: Experience in fast‑paced, rapidly changing operations environment
Perform hands‑on hardware and network diagnostics, equipment installations, structured cabling, and physical repairs at a data center.
Compensation
The base salary range for this role is $65.000 to $85,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).
Responsibilities
Assemble, rack, stack, and maintain data center server, storage, and networking hardware
Conduct hardware and network diagnostics on live and offline systems
Troubleshoot issues reported through tickets, replace components, and perform physical repairs
Support equipment installations, device provisioning, and operating system installations
Requirements
Associate’s degree, bachelor’s degree, or equivalent practical experience in Computer Science, Information Technology, Computer Networking, or a related field
Nice to have: Enterprise or commercial data center experience
Handle inbound customer calls, diagnose and resolve technical issues, walk customers through solutions, promote safety and product solutions, support a technology-driven industry.
Compensation
Competitive hourly wage with discounted services and PerkSpot benefits
Responsibilities
Handle inbound customer calls with professionalism and empathy
Diagnose and resolve technical issues across a range of devices and platforms
Walk customers through step-by-step solutions in real time
Promote safety by educating customers and recommending tailored product solutions to drive sales
Support an ever-changing industry that is fueled by technology
Support and operate simulation and skills lab environments to facilitate nursing education.
Compensation
$54,000 - $65,000
Responsibilities
Prepares skills lab environments, including supplies, equipment, and technology
Prepares and operates simulation technologies including high fidelity mannequins, task trainers, standardized patients, audiovisual systems, and related software
Provides real-time support, including troubleshooting technical issues, during live simulation and skills lab sessions
Supports audio and video recording, live-streaming, and playback for instructional and debriefing purposes
Provides operational guidance to users in simulation and lab spaces
Requirements
Bachelor’s degree
Licensure or certification in nursing or related allied health profession
Nice to have: Master’s degree in nursing or related field
Operate broadcast console and studio equipment during live and pre-recorded shows, monitor on-air programming for quality, timing, and compliance with FCC regulations, coordinate with talent, producers, and traffic teams, troubleshoot technical issues, record, edit, and load audio content for playback using automation systems, maintain logs and documentation for regulatory and internal compliance, support remote broadcasts and live events as needed.
Responsibilities
Operate broadcast console and studio equipment during live and pre-recorded shows
Monitor on-air programming for quality, timing, and compliance with FCC regulations
Coordinate with talent, producers, and traffic teams to ensure smooth transitions and accurate commercial placement
Troubleshoot technical issues in real time and escalate as needed
Record, edit, and load audio content for playback using automation systems
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