Provide proactive and reactive technical support services to ensure stability, performance, security, and continuous improvement of a large-scale enterprise networking environment.
The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 109,000 - 251,000 in Michigan
- Provide technical advisory to customers on Mist WAN Assurance, SSR, SD-WAN, Juniper SRX, and Mist Wireless technologies
- Design, deploy, configure, operate, and troubleshoot Mist-managed WAN Edge and SSR-based SD-WAN solutions
- Configure and troubleshoot Juniper SRX platforms
- Support Mist Wireless environments
- Use Marvis Virtual Network Assistant and other tools to troubleshoot network issues
- Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, Information Technology, or equivalent practical experience
- Nice to have: Mist Wired Assurance
- Nice to have: Juniper EX switching
- Nice to have: Mist certifications
- Nice to have: Juniper Networking certifications
Service Desk Technician – Tier 2University of Windsor · Windsor, Canada